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  • Using Web 2.0 to Keep Vendors Honest

    A recent episode involving Dell, a Long Island VAR and a vocal customer provides a valuable case study in the use of Web communication tools, namely a blog, to get results from vendors. As reported in our blog last week, Bob Venero, CEO of Future Tech Enterprise, was having a meal with Michael Dell while…

  • Managed Services Turn Green

    As the push toward conserving energy gains momentum in the IT industry, managed services proponents see an opportunity to promote the model as a part of the Green IT movement. Managed services providers use Web-based tools to keep tabs on the health of their clients’ systems and networks. With the advent of Intel’s vPro technology,…

  • VARs Choose VMware for Server Virtualization

    It’s been said "no one gets fired for buying IBM." These days you may want to add VMware to that vaunted list. Solution providers have lined up in droves behind the market leader in virtualization – widely acknowledged to command about a 90-percent share. Rivals like Citrix’s Xen technology and Virtual Iron have not come…

  • Zeppelin Mashup a Lesson in Delivering a Whole Lotta Love

    Much of what I know about life I learned from Led Zeppelin. Don’t ask. It happened again this week as I continued to try to get my head around the whole partner-to-partner relationship thing. I know this is supposed to be hot in the channel now. Force multipliers. All of the distributors are tripping over…

  • Symantec Extends Deal Registration Discounts

    Symantec improved the terms of its opportunity registration, including extending the discounts from the program its Silver tier of partners. The extension of its deal registration is among several changes the company made recently to its partner program, all designed to further reward and provide incentives to its top tiers of partners. First, Symantec will…

  • Learning To Love UAC

    User Access Control in Windows Vista has been such a controversial development that it’s worth re-examining periodically. Let’s restate the purpose of UAC: It is to allow the user to run the system as a standard user, not administrator, and still have relatively easy access to privileged operations when they are necessary. UAC (click here…

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