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Bouncing back to above
pre-recession levels, sales of technology products to businesses through U.S.
distributors, commercial technology resellers and office products dealers rose
12 percent to almost $59 billion in 2010, according to a report from NPD Group.

Last year’s rebound in
business spending followed a 9 percent decline in 2009, according to NPD Group’s
Distributor Track and Reseller Tracking Service, which includes sales of office
products to business by contract office supply dealers in addition to IT
hardware and software.

According to the study, PC business software sales grew 12 percent to $4.2
billion, which it labeled a “strong recovery” after a 6 percent decline in
2009. Momentum picked up in the fourth quarter as revenue jumped 17 percent
from 2009. NPD Group said Microsoft’s Windows 7 and Office 2010 licensing
agreements and database software were key drivers for business software

Network storage products, primarily storage-area network and network-attached
storage products, one of the few major business IT categories to experience
growth both in 2009 and 2010, accounted for more than $1 billion in revenue
last year. Networking routers and switches also posted gains; revenue in this
sector grew 25 percent in 2010 to almost $7 billion.

"We saw strong growth throughout the first three quarters, but it slowed
to about 9 percent in the fourth quarter due to the sales lift throughout the
IT sector that was associated with the Q4 2009 Windows 7 launch," said
Stephen Baker, vice president of industry analysts at NPD. "All this
occurred in a relatively benign pricing environment, which was reflected in the
strong earnings posted by many tech companies over the past couple of

An increased investment in infrastructure products from mostly small and
midsize businesses helped boost total hardware spending 18 percent to more than
$38 billion in 2010, and a represented a major rebound from a 10 percent
decline in 2009.

The biggest hardware investments were made in the PC market. Revenue jumped
nearly 33 percent to $6 billion, and unit sales increased 27 percent. The
report noted that even coming off tough comps following the launch of Windows 7
in the fourth quarter of 2009, Q4 2010 PC sales increased by double digits—14
percent in units and 22 percent in dollars.

However, the report pointed to some challenges for business spending in 2010, specifically
sales of commercial office supplies and printing consumables. While rebounding
from 6 percent declines in 2009, sales remained soft, falling 2 percent in 2010,
representing a decline of more than $1 billion in just two years. However, the
end of 2010 brought improving trends as printing consumables and commercial
office supplies in Q4 2010 were back to Q4 2008 levels.

"Business investments in infrastructure are an encouraging sign for the
overall economy," said Baker. "Spending on IT products, especially,
has traditionally been a way for businesses to invest in future company growth
in an efficient and scalable manner. Spending on product segments, such as
software and network products, indicates that small and medium business are
putting the technology backbone in place that will enable them to deliver
profitable growth as the economy improves."