Recent Articles
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Zoho Announces Web Desk Help Application Zoho Support
Online productivity and collaboration application developer Zoho announced the availability of Zoho Support, its Web-based help desk application. Zoho Support helps companies provide support to their customers by integrating complementary services such as Zoho CRM and Zoho Chat and includes multiple modules to manage support requests, customer information, knowledge bases and contracts. For enterprises and…
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Kaseya Buys Accounting Suite Developer ObjAcct
IT systems management software developer Kaseya announced the acquisition of substantially all of the assets of ObjAcct, maker of the ObjAcct XML Accounting Suite. The acquisition, according to Kaseya, will allow IT professionals to analyze and report combined technical and financial data to assist in the alignment of IT with the overall business goals of…
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ConnectWise Developer Network Portal Gets New Tools
ConnectWise has relaunched its ConnectWise Developer Network Website, enhancing tools for partner interaction and collaboration to better integrate and utilize the company’s APIs. The Tampa, Fla.-based professional services automation software company made the announcement at its ConnectWise IT Nation 2010 conference, held in Orlando, Fla., Nov. 4-6. In addition to providing forums to allow partners…
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TechTeam Global Bought By Brazil’s Stefanini International Holdings
Nov 2 (Reuters) – TechTeam Global (NASDAQ:TEAM), a provider of outsourcing and business process outsourcing services, said it agreed to be bought by Brazil’s Stefanini International Holdings Ltd for $93.4 million in an all-cash deal that will expand the private company’s international presence. Stefanini, through a U.S. unit, will purchase all outstanding TechTeam common shares…
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An Open Letter to Hosted Exchange Providers
Dear Hosted Exchange Provider, My name is Dave Sobel, and I’m CEO of Evolve Technologies in Fairfax, Virginia, just outside of Washington DC. We’re a small managed services provider, delivering solutions in the SMB space. You probably haven’t heard of us, and that’s OK. What’s more important is that we’re representative of a typical small…