Recent Articles
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Level Platforms Introduces NOC, Help Desk Services
Remote monitoring and management software provider Level Platforms Inc. is launching a Network Operations Center (NOC) and Help Desk service to coincide with the release of its Managed Workplace 2012 at its February road show event which will visit 17 cities. LPI CEO Peter Sandiford told Channel Insider that the decision to run its own…
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Konica Minolta Unveils Managed IT, Managed Print Services
Digital printing technologies and business intelligence services provider Konica Minolta Business Solutions announced the launch of a managed IT and managed print services program for its dealer community. Under the new Managed IT and Print Services program, dealers will be able to offer customers desktop management, email security, server and network monitoring and 24/7 client…
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Mistakes, I’ve Made a Few
I sold my MSP business. At every sale, there are always a large number of success claims about how it was built to sell, and how everyone is delighted about the sale of their company. Many go on to tell war stories about how “they did it”, assuming that the advice is useful and everyone…
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Xerox Corp. Buys Managed Print Services Provider
Need more proof that big legacy businesses are snapping up managed services providers in a big way? Xerox Corp announced this week that it has acquired LaserNetworks, a managed print services provider in Oakville, Ontario. The location expands Xerox’s geographic footprint as well in the managed print market. “Our acquisition of LaserNetworks expands our services…
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Siemens Targets Cisco, Nortel with Channel Plan
Siemens Enterprise Communications may not be a household name, but the vendor is hoping its burgeoning channel program and its partner-driven move into the North American market will help it become one as it seeks to steal market share from vendors like Cisco and Nortel. In the four years since Siemens launched its North American…
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Kofax Launches Dotimage Enterprise Edition
Kofax, provider of capture-enabled business process management (BPM) solutions, announced the launch of DotImage Enterprise Edition, software for enabling Internet browser based portal applications with document scanning, viewing, annotating and processing capabilities that is fully integrated with Kofax’s enterprise capture platform. DotImage Enterprise Edition allows customers to extend enterprise capture solutions beyond firewalls to include…