Recent Articles
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How Channel Leaders Are Shifting Service Offerings
MSPs How Channel Leaders Are Shifting Service Offerings Channel execs are redefining their strategies as the tech and business landscape shifts. The result: an increase in managed service offerings. Shifting Focus 42% of channel leaders said their service offerings have changed from two years ago. Management Plan One-half said they’ve sold more managed services over…
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The Cloud MSP: Building on Traditional Roles
Many channel partners who used to sell on-premise infrastructure solutions have been gradually acknowledging the customer value proposition from cloud computing and have transitioned to it. A new breed of cloud solution providers has emerged as a result. Many managed service providers (MSPs), on the other hand, seem to want to perpetuate the myth that…
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MSP-Internal IT Relationship: How It’s Changing
At a time when many organizations have higher expectations than ever regarding their IT investments, the divide between internal IT organizations and managed service providers is finally coming to a head. Historically, internal IT organizations often as a last resort begrudgingly agreed to outsource to an MSP areas beyond their ken—including IT security or lower-level…
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MSPs Are Facing the Best and Worst of Times
When it comes to becoming a managed service provider, it’s never been easy. What is changing, however, is that turning a profit as an MSP is becoming more of a challenge than ever. Not too long ago becoming an MSP meant building out a full-scale data center. But as cloud computing has evolved, it’s becoming…
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Time to Rebuild the IT Services House
For the most part, IT service providers are not so different from the average IT organization. Over time, a large number of IT silos that are optimized for specific classes of application workloads have sprung up for one reason or another. The problem is that each of these silos requires the service provider to dedicate…
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Kaseya Acquires Vorex to Integrate PSA and RMM Software
With more managed service providers (MSPs) than ever now realizing that their business revolves around their professional services automation (PSA) and remote monitoring and management (RMM) applications, the pressure to combine these two distinct classes of software into a single platform has been steadily rising across the channel. Kaseya responded to that pressure by acquiring…
