Recent Articles
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Oracle Unveils Turnkey Cloud Program for MSPs
Aiming to significantly change how managed services are delivered and consumed, Oracle on Sept. 19 launched a turnkey cloud platform specifically designed for managed service providers looking to transform their business models. Instead of building their own data centers and then billing customers for each individual service, the Oracle Cloud Managed Service Provider Program combines…
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Pulseway Aims to Alter RMM Economics for MSPs
Most managed service providers live and die by the quality of IT support they can remotely deliver. The difference between success and failure often comes down to how many end users each technician can quickly support. Looking to transform those economics, Pulseway launched an edition of its remote monitoring and management (RMM) software that is…
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MSPs in the Cloud World: Exploring Opportunities
By Dan Phillips Cloud computing has fundamentally changed the way channel providers do business. It has introduced a whole new set of services for them to sell, on a subscription basis, to customers that are often feeling their way into an uncertain market. The good news is that cloud growth is accelerating, and with some…
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MSPs More Confident but Must Always Adapt to Change
MSPs MSPs More Confident but Must Always Adapt to Change MSPs have made strides but have a long way to go before they are active providers of more advanced services, recent research from CompTIA finds. Managed Services Come of Age Managed services is now the second most popular business model in the channel today. Three…
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Cognitive Computing Promises Profit Boost for MSPs
With each passing day, it’s clearer that the delivery of managed IT services is becoming more automated. Arguably, most managed service providers are now engaged in nothing less than an arms race. By automating multiple IT services efficiently, MSPs can reduce their costs significantly. In turn, it’s almost inevitable those MSPs will pass those savings…
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Replacing the ‘M’ in MSP With Other Terms
What service can you offer that is not managed? The delivery of any service must be managed to assure quality, so calling it a “managed service” is somewhat like referring to “wet water.” Many service providers are dropping the superfluous word “managed” and replacing it with a wide variety of others in an effort to…
