Recent Articles
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MSPs’ New Needs Call for New Incentive Programs
By Christopher Becwar As the number of managed service provider businesses continues to grow, so do the challenges for manufacturers to incentivize them. MSPs are increasingly being brought on to manage cloud-based solutions, meaning their businesses focus on subscription value for clients, not on hardware installs. That should flag manufacturer attention as their business focus…
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The Rise of Workspace as a Service
In the last several months, a new class of cloud services known as workspace as a service (WaaS) has started to pick up momentum. Instead of thinking in terms managing desktops, these cloud services provide a more comprehensive offering that combines both the desktop and the applications that an organization might want to use. The…
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Autotask Moves to Meld PSA and RMM Tools
The battle for control over the backend operations of managed service providers (MSPs) has intensified now that Autotask has made remote management and monitoring (RMM) tools available alongside its existing professional services automation (PSA) software. As the latest provider of PSA or RMM software to expand into either category, Autotask with the release of its…
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Asigra Simplifies AWS Data Management for MSPs
Although there are undoubtedly massive amounts of interest in using the public cloud for backup and recovery, the providers of these services don’t always make it as simple as it is on-premise to back up and then recover data. With that in mind, Asigra this week announced the Asigra AWS Snapshot Manager, a tool that…
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How Channel Leaders Are Shifting Service Offerings
MSPs How Channel Leaders Are Shifting Service Offerings Channel execs are redefining their strategies as the tech and business landscape shifts. The result: an increase in managed service offerings. Shifting Focus 42% of channel leaders said their service offerings have changed from two years ago. Management Plan One-half said they’ve sold more managed services over…
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The Cloud MSP: Building on Traditional Roles
Many channel partners who used to sell on-premise infrastructure solutions have been gradually acknowledging the customer value proposition from cloud computing and have transitioned to it. A new breed of cloud solution providers has emerged as a result. Many managed service providers (MSPs), on the other hand, seem to want to perpetuate the myth that…
