Recent Articles
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Getting Incident Management Right
When I speak to VARs about the managed services industry, it is commonly defined by two key services: network management and security management. However, for VARs that seek to provide managed services to the growing and highly underserved market of small businesses, managed services must include more than network and security management. Although those services…
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Can SaaS/Managed Services Help You Greenify Your Data Center?
You’ve heard the pronouncement: We need to Go Green! Whether it came from a CxO coming back from a golf outing with his/her leprechaun buddies or from a more serious source, Going Green is a concept worthy of serious consideration. My advice? Yes, take all the steps that make sense for your business. This article…
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Bridging the Gap Between MSP and Consumer
It is easy to become distracted by all the channel chatter surrounding managed services. To be honest, sometimes even I sit back with incredulity about how much managed services are on everyone’s minds these days. There are some out there who view all the excitement around managed services as evidence that this profession cannot be…
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Cloud Computing Heading for the Stratosphere
Worldwide cloud computing services revenue is continuing to grow at a rapid rate, with it expected to top $56.3 billion (US) in 2009, according to a report from Gartner. The lion’s share of the market will be made up of cloud-based advertising for the next few years. Market revenue grew by 21.3 per cent from…
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Trend Micro Asserts Channel Commitment in SAAS
As businesses continue their rapid adoption and migration to cloud-based services, Trend Micro is pledging to keep working with its solution providers in the delivery and management of software-as-a-service accounts. Demonstrating its commitment to working with channel partners on services, Trend Micro announced its Hosted Security for the Channel program, a new initiative to educate…
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Asigra Advises Startups on Storage, Backup Pitfalls
Backup and storage vendor Asigra has been a player in the midmarket and enterprise online backup market for more than 15 years, and it has some advice for neophytes and startup vendors—be flexible, embrace vendor neutrality, avoid proprietary solutions and, above all, don’t underestimate the power of the channel. “We’ve been doing this for quite…