Recent Articles
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Zyrion Intros New Business Services Management Solution
Business service management software vendor Zyrion has introduced its Traverse solution to the reseller channel, giving solution providers a new way to offer customers real-time visibility into and analysis of the performance of their IT services. Though network management itself isn’t new, disruptive technologies such as distributed computing, unified communications and virtualization and the growing…
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MSPAlliance Lauds All-Star Members
The MSPAlliance, the largest association of managed service providers with more than 8,000 member companies, bestowed four honors as part of its Managed Services Industry Leadership Awards at annual MSPWorld conference in Orlando, Fla., last week. MSPAlliance presented four awards for leadership, green IT initiatives, community service and innovation from a group of nominated managed…
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Online Software Sales Forecast Defies Recession
Even as hardware sales are in decline in 2009, software as a service is forecast to grow 21.9 percent over last year to $9.6 billion. That’s according to research company Gartner, which says the SAAS market will show consistent growth through 2013, when the revenue will total $16 billion for enterprise applications. "The adoption of…
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Search Comes to Managed Services
The two biggest issues with managed services for most solution providers is the cost of creating the service and then dealing with the process by which the multitude of devices in the customer environments actually become managed. While there has been no shortage of managed services platforms to use as a service, the issue that…
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Managed Services Survival Guide
If you are reading this article, you’re probably in one of two groups. The first group can best be described as companies who, while they wish the economy would get better faster, are seeing an increase in revenue and their margins are staying steady if not increasing. The second group, feeling the same about the…