Recent Articles
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Companies Leverage Services to Keep Data Center Lights On
There’s no better way to sell to a customer than to understand their pain points, which is why the most recent Symantec State of the Data Center 2010 survey should pique the interest of most channel executives. The comprehensive study released last week by Applied Research West on behalf of based Symantec shows what makes…
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Former Silverback Master MSP Leaves Dell Behind for Level Platforms
For Do IT Smarter, a master managed service provider that had standardized on Silverback as the MSP platform it offered to its partners, the last two years have been a long road. That’s because Dell, the computer maker that just a few years ago subscribed to the so-called direct-only "religion" and eschewed the channel, decided…
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N-Able Partners with Intronis, Sees Strong Growth Ahead
Intronis and N-Able Technologies joined forces this week to integrate Intronis’ Online Backup + Recovery with N-able’s N-central 7.0 with Endpoint Security Manager, allowing MSPs to track backup and recovery statuses, notifications, and other events via the same centralized interface that they use to perform remote monitoring and management functions. Boston-based Intronis is a developer…
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Level Platforms Releases Update to Managed Services Platform
Level Platforms’ update to its managed services platform, Managed Workplace 2010, now includes on-site utilities and a Website console, plus support for mobile clients and new Intel vPro productivity enhancements. "It’s a product maturity launch loaded with lots and lots of small features that our partners have been asking for," Peter Sandiford, CEO of Level…
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Managed Services Not for Everyone
My phone rang at 4 a.m. Pacific time. On the other end was a VAR tortured by insomnia (fortunately for me, it was at least 7 a.m. in New York). He had been up all night racking his brain—and for good reason—over the quandary known as managed services. Now, you would think that this is…
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Managed Service Providers of the Year
Channel Insider today announced the first set of winners for its annual Bull’s Eye Awards. The first group is managed service providers and the vendors that support them. Each category has three award levels: Champion, Contender and Challenger. CHALLENGER recognizes a vendor or individual that isn’t in a leadership position today, but exhibits admirable qualities…