Recent Articles
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HP Data Vault Series Gets Level Platforms Managed Workplace
Managed services software specialist Level Platforms (LPI), which offers software for IT solution providers servicing small and midsized end customers, announced its remote monitoring and management software, Managed Workplace, would now be available on the HP StorageWorks X500 Data Vault Series. The company said the expansion would help allow managed service providers (MSPs) address the…
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Exit Interview: Ingram’s Justin Crotty
Five years ago, it was hard to find any support from distribution for managed services tools or business models. Recognizing the growing interest in services-based technology delivered through the channel, Ingram Micro’s Justin Crotty – vice president of services, North America—founded Seismic, which provided hosted solutions, tools and technical support to VARs transitioning to the…
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Microsoft vs. Google: The Battle to Own Productivity Apps in the Cloud
As vendors build out aggressive cloud strategies, two behemoths are going toe-to-toe for marketshare in the office productivity applications space. Although Google beat Microsoft to the punch in the cloud computing world with the launch of its successful Google Docs portfolio of cloud applications, Microsoft has been playing catch-up lately, announcing a stronger commitment to…
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8 Books for Managed Services Success
8 Books for Managed Services Success Foundations of Service Level Management by Rick Sturm and Wayne Morris SamsApril 2000Though a fair amount of the content in this primer is directed toward maintaining internal service levels, it also dedicates plenty of information to service providers looking to maintain SLAs. No Title Service Agreements for SMB Consultants—A…
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10 Fast Facts About The Managed Services Market
10 Fast Facts About The Managed Services Market Analysts with Gartner believe that by 2010 about one-fifth of businesses will own no IT assets, instead turning to IT services. No Title Researchers with AMI Partners believe that over the next five years North American SMBs will increase their spending on remote managed services by 28…
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Technology Strategies to Help Enterprises Recover with the Economy
Are you and your enterprise customers ready to take advantage of the economic recovery? Do you have the right strategies in place? A recent report by experts at PricewaterhouseCoopers examined a number of strategies to help companies best position themselves for recuperation while the economy shifts upward in momentum. Several of these strategies have…
