10 Fast Facts About The Managed Services Market
Analysts with Gartner believe that by 2010 about one-fifth of businesses will own no IT assets, instead turning to IT services.
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Researchers with AMI Partners believe that over the next five years North American SMBs will increase their spending on remote managed services by 28 percent annually.
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According to a recent survey of SMBs by Spiceworks, these organizations spend about 19% of their total IT budget on services.
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A recent survey conducted by Hurwitz & Associates among Dell Managed Services customers showed that 70 percent of them used managed services as a way to free internal staffers to work on strategic initiatives.
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92 percent of those customers said they were achieving better service levels with managed services than with their previous means of managing IT.
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A survey conducted on the behalf of CompTIA earlier this year found that SMBs planned to spend an average of 126 percent more on managed services in 2010.
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SMBs reported to CompTIA they spent the most on managed security and managed desktop services.
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30 percent of SMBs plan to adopt managed services in 2010, according to CompTIA.
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While managed security services have been strong performers even in the economic downturn, researchers with Ovum found that among CIOs who outsource security dipped from 22 percent in 2007 down to 18 percent this year.
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Ovum forecasts that the global managed services market will reach $66 billion by 2012.