Recent Articles
-
Eight Habits of Highly Successful Managed Services Providers
Eight Habits of Highly Successful Managed Services Providers by Jessica Davis No Title With clouds looming overhead as a new business model and managed services complicating what used to be a simple break/fix business proposition, many IT solution providers may find themselves flumoxed over whether to transition to becoming managed service providers or remaining as…
-
VMware’s Zimbra Appliance Offers Virtual Collaboration Solution
Virtualization specialist VMware announced the launch of the Zimbra Collaboration Suite Appliance, an e-mail and collaboration solution delivered as a virtual appliance and designed to run on the VMware vSphere platform. In addition, VMware announced that Zimbra, which it acquired in February 2010, is now fully integrated within VMware, and all Zimbra products are currently…
-
The Trouble with Managed Services: Making the Move to a New Business Model
Cloud, cloud, cloud. That’s all vendors talk about these days. It’s just about all Microsoft CEO Steve Ballmer talked about during his keynote address at the Microsoft Worldwide Partner Conference last month (or as he would say it: "Cloud, cloud, cloud, blah blah blah"), and it’s clear that managed services, cloud and software as a…
-
Small Business Gets Hosted PBX, Unified Communications Service from Intermedia
Hosted Microsoft Exchange and Office Communications Server (OCS) provider Intermedia is now offering a hosted PBX service aimed at small businesses with about 50 employees. Intermedia Hosted PBX is the last big piece of the company’s unified communications puzzle, and customers who subscribe to all three services can get fully-integrated UC features and functionality. Direct…
-
SAAS Momentum Outpacing Packaged Software, Study Says
While cloud technologies are often greeted with caution by traditional value-added resellers who wonder how the business model could ever work for them, a new report from IDC finds that software as a service (SAAS) continues to gain momentum against packaged software sales. The IDC report says that SAAS revenue will grow five times faster…
-
Google Apps Gets User Policy Management Controls
Following an announcement July 13 regarding the addition of mobile device management options for Google Mobile Apps administrators, including a requirement for devices to use data encryption, search giant Google introduced what it said is "one of the most highly requested features from administrators: user policy management." This means "administrators can segment their users into…
