Year: 2017
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A Delighted, Satisfied Customer Is the Channel’s Goal
By Larry Walsh “Delighted” and “technology” aren’t words that naturally go together. Yet the technology market has adopted a goal of ensuring that customers are delighted with their technology experiences. Customers no longer want collections of hardware, software and services they have to cobble together to facilitate processes; they want systems that produce superior outcomes.… Read more
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Companies Increase Their Reliance on MSSPs
Categories: SecuritySecurity response Companies Increase Their Reliance on MSSPs The highest spending priority on security should be on ways to improve the ability to respond to confirmed attacks. This opens big opportunities for MSSPs. Managed Security Services Nearly 9 out of 10 organizations surveyed have an internal or external SOC, and 64% of organizations receive some… Read more
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Citrix Advises Partners to Play Long Ball in the Cloud
When it comes to transitioning desktops into the cloud, Citrix management thinks 2017 will be more of a transition year, with 2018 shaping up to be the year when desktop-as-a-service (DaaS) supplants the traditional desktop. At the recent Citrix Summit 2017 conference, Citrix channel chief Craig Stillwell told partners that while lots of strides are… Read more
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Is Ransomware the Biggest Cyber-Security Threat?
Categories: SecurityRansomware Is Ransomware the Biggest Cyber-Security Threat? Resellers believe ransomware will be their customers’ biggest concern this year, and a majority of them think that at least some customers will pay the ransom. Leveraging Channel Expertise The security survey reveals that many businesses rely on the expertise of their reseller and service provider partners to… Read more
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Print Services Partnership Offers Channel Opportunities
PrintFleet, a global provider of managed print services software, and Brother International, a provider of printing and imaging solutions, have teamed up to provide channel partners with greater fleet management capabilities and sales enablement to help them demonstrate the value of managed print services (MPS) to their customers. At the center of the partnership is… Read more
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Digital Business Initiatives Transform Mobile Usage
Two distinct classes of opportunities are emerging in the mobile computing space for solution providers. The first is a more difficult, mature market in which solution providers compete fiercely on price for everything from mobile computing devices to the hardware that connects those devices to the internet and corporate networks. The second is a more… Read more