Recent Articles
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AMI Looks to the Channel for Storage Partners
As a provider of storage systems on an OEM basis to some of the largest companies in the industry, American Megatrends Inc. enjoyed years of profitability just by focusing mainly on manufacturing, rather than selling storage. But as is often the case in this business, the larger vendors in IT inevitably look to build their…
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Trend Micro Takes Its Channel Program Global
IT vendors across the spectrum are adjusting their channel programs to be able to better manage solution provider programs on a truly global scale. Case in point is Trend Micro, which late last month announced a new global channel program. The program is aimed at rationalizing the disparate Trend Micro channel programs that have evolved…
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Red Hat Acquires OpenStack Integration Services Provider
With interest in the open-source OpenStack cloud management framework starting to gain momentum, IT vendors are looking to bolster the amount of IT services skills they have in house. With that goal in mind Red Hat has acquired eNovance, a provider of OpenStack integration services that has created IT automation software that can implement a…
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10 Fast Facts About Avnet Technology Solutions
Avnet Technology Solutions Early Adopter ATS launched its Avnet Cloud Solutions team in May 2012. The group offers a portfolio of integrated and packaged cloud offerings and services to VAR, ISV and MSP partners. One of the latest offerings is cloud services from SoftLayer, acquired by IBM in 2013. Tapping Into Converged Computing Avnet supports…
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ESET Goes on Offensive to Gain Share in Antivirus Space
When it comes to antivirus software, competition has never been fiercer. At a time when many are questioning the value of AV software, smaller vendors are becoming more aggressive in their efforts to encroach on the turf of companies such as Symantec and the McAfee unit of the Intel that have dominated the space for…
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In B2B World, Earnings Hinge on Customer Service
In B2B World, Earnings Hinge on Customer Service Influential Factor 71% of executives said their customers’ rising expectations for a convenient experience affect how to engage with them. Continuous Monitoring 70% said their customers are always monitoring and evaluating their suppliers; this requires a more flexible, ongoing engagement. Useful Knowledge 93% of master customer experience…
