Recent Articles
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Google Apps Reseller Focused on Cloud
Image via Wikipedia Not only has Google recently celebrated the one-year anniversary of its channel reseller partner program, it has also been celebrating those reseller partners lately with some profile stories of them and now a guest blog at the Google Enterprise Blog. Jim McNelis, co-founder of Dito, a Google Apps reseller and a vendor…
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Quantum Extends Tape Reach
Quantum, which just edged out tape market leader HP with its LTO-5 announcement last month, is back with its latest tape automation product. The Quantum Scalar i6000 Tape Library, which will ship later this quarter, offers a significant increase in capacity, high availability and enhanced security over the previous generation, says Ryan Duffy, product marketing…
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Cisco Intros Servers, Switches in Upgrade to UCS and Data Center Strategy
Cisco has released a host of new rack-mount and blade servers, I/O technology, and multilayer switches in the second generation of its Unified Computing System—an approach to data center architecture the company first introduced last spring to improve efficiency, management and power consumption. Sales of the systems include rewards targeted at partners, including the standard…
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What’s a Voice of the Customer program?
What’s a Voice of the Customer program? Setting up a Voice of the Customer program means establishing plans and processes designed to systematically gather, manage and implement customer feedback across an organization, including products, service, and support. In addition Kyle LaMalfa, best practices director and loyalty expert for software firm Allegiance says. "…companies must ensure…
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Chinese Mobile Malware Signals Danger, Opportunity for Channel
Chinese authorities reported over the weekend that a new mobile viruses dubbed "MMS Bomber" has plagued millions of Chinese mobile phones. While the malware doesn’t affect the majority of North American phone users, some experts believe this rampant outbreak is another signal that the dangers to mobile devices are a real threat and could provide…
