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  • Cloud Services: Who Owns The Customer?

    As the proliferation of cloud services continues and more channel partners are getting into reselling the services of others, there’s a big question mark forming, and there’s no real answer yet: Who owns the customer? In a traditional hardware or software resale deal, resellers make their money off of resale margins, hopefully followed by service…

  • Vendor Loyalty in the Cloud Up for Grabs

    The cloud is about to seriously test the loyalty of IT vendors’ channel partners. In a cloud-centric world, brand has far less cachet than the sum of the aggregate parts that make up a solution provider’s cloud offerings. So, vendors beware. If your technology falls short, your communication is poor or your channel program is…

  • SMBs Want Remote Access, On-Premises Backup: Survey

    A new survey on storage priorities for small and midsize businesses has found that most SMBs (68 percent of those participating in the survey) have one or fewer persons dedicated to IT, while 99 percent say they will not move 100 percent of their storage to the cloud. In the survey of data storage specialist…

  • Attachmate Splits Novell into NetIQ, SUSE Divisions

    Attachmate closed the $2.2 billion Novell acquisition four weeks ago and split up the various Novell products across multiple business units: Novell, SUSE, NetIQ and Attachmate. Each division will be independent with its own go-to-market strategy and will have its own organization structures, Attachmate announced on May 18. Novell’s SUSE Linux will be its own…

  • Acer Iconia Tab’s Identity Crisis

    When Apple launched the iPad in 2010, it sparked off an industry-wide game of follow the leader. Companies ranging from Samsung to Research In Motion all leapt into the fray with tablet plans of their very own. Many of those tablets ran some version of Google Android; other manufacturers, notably RIM and Hewlett-Packard, decided to…

  • Internet Advertising Revenues Hit $7.3 Billion: Report

    Internet advertising revenues in the United States hit $7.3 billion for the first quarter of 2011, representing a 23 percent increase over the same period in 2010, according to figures released by the Interactive Advertising Bureau and PwC. This marks the highest first-quarter revenue level ever for the industry and a “significant increase” over last…

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