Recent Articles
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Circuit City’s New IT Approach to Customer Service
When major customers walk into a Circuit City location, CIO Mike Jones wants to whisper customized sales pitches into their ears—literally. Jones’s scenario is simple: As customers walk into the store, they receive a very light wireless headset. As they walk through the store, the device uses sensors to learn where the customer is. When…
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HP to Unveil RFID ‘Noisy Lab,’ Microsoft Deal
With more than eight months of Wal-Mart RFID experience at the pallet, case and individual packaging levels, Hewlett-Packard Co. is getting set to launch an RFID “Noisy Lab” that will enact real world RFID deployment conditions for customers. HP plans to introduce the upcoming lab in Omaha, Neb., Monday at the National Retail Federation Convention…
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Oracle Firings Bring Black Friday for PeopleSoft Staffers
As expected, Oracle on Friday started handing out termination notices to PeopleSoft employees—as well as to some of its own workers—as it consolidates the two companies’ operations in the wake of the $10.3 billion buyout of its enterprise software rival. Oracle Corp. plans to reduce the size of its combined work force to about 50,000…
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Too Much of a Good (Windows) Thing?
The Windows team likes to pride itself on holding its cards close to the vest. But sometimes that strategy backfires, as it did this week on the Longhorn front. Microsoft execs have been making a concerted effort not to talk publicly about Longhorn. But that hasn’t stopped others from doing so. And this week, there…
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Will Partners Get Crushed in Oracle-PeopleSoft Merger?
As Oracle’s 14,400-strong partner program gears up to swallow the much smaller PeopleSoft partner community, some say Oracle’s biggest challenge may well be its history of dicey relations with its own partner ecosystem. “Oracle has only recently gotten back into the religion of partner management in a big way,” said Joshua Greenbaum, a principal at…
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Some (of many) Ways to Make Money
If all or parts of your company still have a time-and-materials business model, congratulations for having survived the last three years. But don’t rest on your laurels, because you are still in trouble. If you aren’t convinced, see my article, Does Your Business Model Make Sense?, in which I summarized just a few of the…
