Recent Articles
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Autotask Reporting Tool Lets Solution Providers Prove Value
As solution providers migrate toward a services-oriented business model, proving their value to customers becomes more challenging than ever. This is especially the case with managed services because so much of the work performed by the providers takes place remotely over the Web. When customers get their monthly bill, some start to wonder just exactly…
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Certifiably Crazy
For a fairly long time now most people in the channel have either known or suspected that the certification process is fundamentally broken. The reasons this process is broken are manifold, but in brief, the root causes for this sad state of certification affairs goes back to the following reasons: 1) Too many vendors view…
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Oracle Plugs 36 Holes in Critical Patch Update
Database server giant Oracle on April 18 shipped its scheduled quarterly critical patch update with fixes for 36 security vulnerabilities in several enterprise-facing products. The mega update includes a fix for a gaping flaw in the Oracle PL/SQL Gateway that was reported to Oracle more than six months ago and was the subject of a…
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IT Consulting Services Hit a Growth Spurt
IT consulting is growing worldwide, says IT consulting and advisory group IDC. According to an IDC study released April 17, IT consulting spending is expected to increase at a compound annual growth rate of 5.2 percent worldwide between 2006 and 2010, with the Europe, Middle East, and Africa regions surpassing the Americas in spending by…
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Windows Mobile Devices Behave Erratically
Smart phones using a version of Microsoft’s cell phone operating system will, for no apparent reason, begin to operate very slowly, or just as suddenly speed up to a sprint, according to those participating in a number of recent online forums. The problem is apparently the result of the kind of memory the operating system…
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Microsoft Mass Market Play Targets Enterprise Tools
With the recent release of the Team Foundation Server component of its Visual Studio 2005 Team System, Microsoft bolstered its effort to take its mass market software story into the enterprise, and the company says this is only the first step. Rick LaPlante, general manager of Visual Studio Team System, said, “This is a mass…
