Recent Articles
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Dell Burnishes Enterprise Services
In its push to gain credibility as an enterprise IT vendor, Dell is turning up its high-end service a notch with an offering that boasts global coverage and more sophisticated monitoring tools. The new Platinum Plus service replaces the previous Platinum offering, and current Platinum service customers will be converted to Platinum Plus at no…
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‘Woodcrest’ Opens Services and Solutions to Partners
Intel’s dual-core Xeon processor 5100 series, the chip maker’s latest microprocessor platform for servers, does something for the channel no other Intel product has done before. The dual-core chip set, formerly code-named Woodcrest, allows solution providers and system builders a chance to build services and business problem solutions to add to the Intel war chest,…
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Novell Previews New SUSE Linux Enterprise Distros
Novell is treating its users to early Independence Day fireworks, by releasing a special, free preview of its upcoming SUSE Linux Enterprise 10 platform. In this pre-release, Novell is offering early versions of both of its flagship distributions: SUSE Linux Enterprise Desktop 10 and SUSE Linux Enterprise Server 10. Novell will officially release the server…
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Knowing When to Fire a Partner
Sometimes it makes sense to fire partners. Just as it is pointless for channel partners to represent vendors that don’t do right by them, it is equally senseless for vendors to buoy unprofitable partners. But, of course, it takes discipline and a whole lot of self-examination for a vendor to make the difficult decision of…
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Will Intel Get Its Groove Back with ‘Woodcrest’?
Server makers are lining up a host of new and enhanced systems armed with Intel’s new “Woodcrest” Xeon processor, a chip built on a new architecture that promises better performance coupled with greater energy efficiency. Intel initially said the Xeon 5100 family—based on Intel’s new Core microarchitecture—would be released in the third quarter. However, earlier…
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Guess CIO Buries Weak Search Engine
Even CIOs at billion-dollar retailers have to put their jeans on one upgrade at a time. But Guess CIO Michael Relich found himself in an especially difficult position when Web analytics told him that 60 percent of his e-commerce site’s search results were delivering “not found” responses to prospects. Guess’ site search was a legacy…
