Recent Articles
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Weeding the FUD Out from the Value of Managed Services
There ‘s a lot of fear, uncertainty and doubt being spread these days about managed services, usually by parties that fear they have more to lose than gain should managed services become a major business model for the majority of solution providers. Like anything worth doing, the move to managed services comes with pain and…
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JetBlue, the Channel and Me
Crises are defining moments that tell us about our shortcomings and test our ability to cope. JetBlue Airways’ defining moment came last week, when the unprepared airline stranded hundreds of passengers inside idle aircraft at New York’s John F. Kennedy International Airport for periods of up to 11 hours. How the airline—which in a manner…
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RSA’s Channel Balancing Act
RSA’s senior management hired Michael Ross as channel chief in October 2005 with a simple directive: to mold the company’s channel program to be similar to the successful one he helped create at Nokia. With that in mind Ross’s input into RSA’s program included building a dedicated channel team with more resources for recruitment and…
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CompTIA to Certify Printing, Document Imaging Technicians
The Computing Technology Industry Association announced Feb. 21 that it plans to develop a new certification of IT skills that focuses on the printing and document imaging industry. The seven companies that plan to support this certification program are Xerox, Specialized Solutions, Canon U.S.A., Konica Minolta Business Solutions, Lexmark International, Pitney Bowes and Sharp Electronics.…
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IBM Beefs Up System X Channel Program
Looking to broaden its mid-market presence for its System X line of storage servers, IBM in 2006 invested $100 million to recruit 5,000 partners around the world. IBM embarked on this mission to improve its market share with one of the fastest growing segments—SMBs. The company’s market share in the space was not as high…
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Microsoft Rolls Out Six Vista Migration Tools
Microsoft announced Feb. 20 new tools for easing Windows Vista deployments. The tools come about two-and-a-half months after Microsoft released the new operating system to businesses. The tools—immediately available—let businesses assess hardware and software compatibility with Vista, better manage product licensing activation, and virtualize older Windows versions during Vista testing, deployment and transition processes. The…
