Recent Articles
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D&H Distributing to Carry ThinkPads
D&H Distributing has expanded its relationship with PC vendor Lenovo to include the ThinkPad Express line of notebooks. D&H, Harrisburg, Pa., has carried the Lenovo 3000 line of desktops and notebooks for a year, but the distributor added the ThinkPad line because its solution providers had been asking for it, said Michael Schwab, D&H vice…
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Coping with IT Personnel Shortage in the Channel
One of the chronic problems facing solution providers these days is an inability to attract skilled IT talent because there is a general shortage of people available with the right skill sets. This is a problem that is endemic to the whole industry because IT organizations within end user companies are reporting the same problem,…
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Hardware as a Service: A Non-Starter?
The concept of hardware as a service has spurred numerous discussions in the IT channel for about two years. And that is where it has mostly remained – in the realm of concept and discussion. Very few solution providers have put the concept into practice. Lending companies remain largely non-committal about this untried model, and…
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Kaseya Rides MSP Platform Wave
These are heady times for managed services platform vendors. The software makers responsible for supplying the essential underpinnings of remote monitoring and managed services are riding a wave of popularity, even as the MSP market they serve progresses in fits and starts. In the past week, popular platform vendors N-able Technologies and Level Platforms both…
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CompTIA Issues New Standard Error Codes
CompTIA issued Aug. 10 a new set of Standard Error Codes to help service technicians better diagnose, analyze and solve problems on PCs and related IT equipment. The new codes let techs assign numeric values to most attributes of a service incident, including primary operating system, mode of failure (intermittent, continuous, etc.), actions taken by…
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Mac Virtualization Apps Are a Boon for Channel
It’s been not quite nice to know you, PC. Is there any reason left to use a PC? With the new ability to run Windows off a Mac, you might as well clear a place in the attic for your PC. Questions over the Mac’s place in the business office have persisted for years. About…
