65 percent of respondents say their business model is dependent on the data center to generate revenue and conduct e-commerce.
51 percent believe every application in the data center is mission critical.
59 percent of respondents say the risk of an unplanned outage has increased as a result of cost constraints inside the data center.
57 percent believe all or most of the unplanned outages could have been prevented.
Only 42 percent of front-line personnel believe senior management fully supports their efforts to prevent and manage unplanned outages.
Just 37 percent agree there are ample resources to bring their data center up and running if there is an unplanned outage.
Only 32 percent agree they utilize all best practices in data center design and redundancy to maximize availability.
60 percent of senior-level respondents feel senior management fully supports efforts to prevent and manage unplanned outages, while only 40 percent of supervisor-level employees and below feel the same way.
56 percent of the senior-level respondents thought that unplanned outages do not happen frequently, while just 45 percent of rank-and-file respondents thought so.
Respondents experienced 2.5 complete data center outages over the past two years.
Partial data center outages, or those limited to certain racks, occurred 6.8 times in the same timeframe.
The estimated number of device-level outages, or those limited to individual servers, was the highest at 11.3 over the last two years.
Uninterruptible Power Supply (UPS) battery failure was the biggest cause of unexpected downtime, cited by 65 percent of respondents.
Another 53 percent said downtime was caused by exceeding UPS capacity.An additional 51 percent blamed accidental emergency power off and human error for downtime events.
And, finally, 49 percent reported unexpected downtime due to complete UPS failure.