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Cognizant Rides AI Wave to Beat Targets, Raises 2025 Outlook

The top provider has beaten quarterly expectations and raised its revenue outlook as AI demand bolsters new opportunities in services.

Written By: Allison Francis
May 6, 2025
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Cognizant Technology Solutions has beaten first-quarter expectations and raised its yearly revenue outlook, riding the wave of increased demand for its AI IT services. As more businesses move to cloud systems and automate their operations, Cognizant’s AI offerings have helped the company stay steady, even with market ups and downs.

The tech firm’s bet on AI is clearly paying off, helping them roll with the punches as the markets shift. 

“The macro environment changed sharply in early April and continues to evolve in real time,” CEO Ravi Kumar S said during the Q1 2025 Cognizant Technology Solutions Corp earnings call. “As our clients navigate this period of elevated uncertainty, they are partnering with us to re-baseline the cost of technology deployment, and we continue to see opportunities related to productivity, efficiency and cost takeout. The capabilities we have built around productivity, including our AI platform investments, puts us in a strong position to win in this environment.”

As more companies embrace generative AI, they’re incorporating it into their software development, day-to-day operations, and customer support.

“We believe our differentiated AI and platform capabilities are helping clients navigate the near-term uncertainty while embarking on longer-term AI-led transformation,” said Kumar S.

Strong financial outlook and strategic investments

It’s worth noting that Cognizant has upped its revenue outlook for the year to between $20.5 billion and $21.0 billion, up from its previous range of $20.30 billion to $20.80 billion. 

Even further, Cognizant’s board approved an extra $2 billion for buying back shares in March, bringing their total available funds to $3.1 billion.

Cognizant’s AI opportunities are also growing because clients are increasingly trying to cut costs and boost internal efficiency. As a result, Cognizant has been focusing on developing talent and tightening operations to stay ahead. 

Why it pays to be early 

Kumar noted that spotting opportunities early has always been Cognizant’s strength.

“We’ve been investing in building these capabilities, training, partnerships, and platforms at a pace we believe has been ahead of our peers since 2023,” he said. “The scaling laws of AI continue to accelerate computing, efficiency, cost reductions, and accessibility, unlocking use cases at a rapid phase and making the outputs more accurate and cheaper.”

For MSPs, Cognizant’s moves send a clear message: clients are opening their wallets for AI solutions that deliver real value, even in shaky economic times. Those who jump on this trend now, focusing on practical business outcomes rather than just flashy tech, will grab the biggest slice of this growing pie. It’s time to either lead with AI or risk being left behind.

Are you interested in learning more about AI managed services? Read our guide now to discover how MSPs can facilitate AI adoption for enhanced business operations and growth.

thumbnail Allison Francis

Allison is a contributing writer for Channel Insider, specializing in news for IT service providers. She has crafted diverse marketing, public relations, and online content for top B2B and B2C organizations through various roles. Allison has extensive experience with small to midsized B2B and channel companies, focusing on brand-building, content and education strategy, and community engagement. With over a decade in the industry, she brings deep insights and expertise to her work. In her personal life, Allison enjoys hiking, photography, and traveling to the far-flung places of the world.

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