Recent Articles
-
Glowpoint Completes Acquistion of Avaya Managed Video Services
Cloud managed video services provider Glowpoint announced that it completed its acquisition of pieces of Avaya’s Managed Service for Video platform. Glowpoint issued about 770,000 shares of common stock to Avaya for its assets, including telepresence and video conferencing endpoints and network infrastructure used to deliver cloud managed video services to enterprise customers, the company…
-
Revenue from Technical Support Services Will Near $30 Billion by 2015: Report
Revenue for U.S. consumer and small and midsize business technology-support services will jump by nearly a factor of three in the next five years, and U.S. households will account for more than 40 percent of the $30 billion market, according to new data from Parks Associates. Broadband service providers, in particular, are driving this growth,…
-
Cloud Computing: An Impending RMM Challenge for MSPs
Everything in IT continues to get more complicated, and with the proliferation of public and private cloud environments and services, the complexity is only increasing. These complications are even finding their way into the basics of managed services provided by MSPs. Remote monitoring and management (RMM) is increasing in complexity for MSPs because of the…
-
CA Technologies Acquires Interactive TKO for $330 Million
IT management software and solutions specialist CA Technologies announced a definitive agreement to acquire privately held Interactive TKO, a provider of service simulation solutions for developing applications in composite and cloud environments, for $330 million in an all-cash transaction. CA said the acquisition will help customers overcome the limitations of current organizational approaches, breaking down…
-
Big Data Challenge More Than Managing Volumes of Data: Gartner
Many IT leaders are attempting to manage "big data" challenges by focusing on the high volumes of information to the exclusion of the many other dimensions of information management, leaving massive challenges to be addressed later, according to IT research firm Gartner. "Big data" is a popular term used to acknowledge the exponential growth, availability…