Recent Articles
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MSPs More Confident but Must Always Adapt to Change
MSPs MSPs More Confident but Must Always Adapt to Change MSPs have made strides but have a long way to go before they are active providers of more advanced services, recent research from CompTIA finds. Managed Services Come of Age Managed services is now the second most popular business model in the channel today. Three…
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Cognitive Computing Promises Profit Boost for MSPs
With each passing day, it’s clearer that the delivery of managed IT services is becoming more automated. Arguably, most managed service providers are now engaged in nothing less than an arms race. By automating multiple IT services efficiently, MSPs can reduce their costs significantly. In turn, it’s almost inevitable those MSPs will pass those savings…
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Replacing the ‘M’ in MSP With Other Terms
What service can you offer that is not managed? The delivery of any service must be managed to assure quality, so calling it a “managed service” is somewhat like referring to “wet water.” Many service providers are dropping the superfluous word “managed” and replacing it with a wide variety of others in an effort to…
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Atera Makes Benchmarking Service Available to MSPs
Looking to offer managed service providers a platform to manage their operations, Atera is making available a Benchmark service through which MSPs can employ a range of metrics to show how their organizations are performing in comparison to their competitors. Using data collected from hundreds of managed service providers that use the Atera platform, an…
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API Economy Brings Demand for Managed Services
APIs API Economy Brings Demand for Managed Services Enthusiasm is picking up for digital business projects based on APIs. Also beginning to build is interest in managed services surrounding API projects. APIs at the Heart of Digital Business 50% of respondents use APIs; 46% of respondents currently have a digital business initiative that requires use…
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MSPs’ New Needs Call for New Incentive Programs
By Christopher Becwar As the number of managed service provider businesses continues to grow, so do the challenges for manufacturers to incentivize them. MSPs are increasingly being brought on to manage cloud-based solutions, meaning their businesses focus on subscription value for clients, not on hardware installs. That should flag manufacturer attention as their business focus…
