Recent Articles
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Why Sell UCaaS? Because the One Thing Everyone Does Most is Communicate
Many of your customers have a vacancy they need to fill, and your channel practice could be just right to fill it! It’s a professional vacancy. Most businesses have legal needs, so they have a law firm on retainer whose lawyers help them with those needs. Similarly, they have financial needs. They have an accounting…
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How Can the Channel Use AI and ML?
Ever-evolving technology, environments, and consumer demands owe a lot to innovation in cognitive computing. From artificial intelligence (AI) enabling machines to simulate human behavior to deep learning training itself to process and learn, these developments are capable of producing the next big jump in industry efficiency and opportunity. As IT vendors continue to develop and…
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Aftermath of Kaseya Ransomware Attack Promises to Be Lengthy – And Costly
The Virtual System Administration (VSA) platform from Kaseya that so many managed service providers (MSPs) rely on to provide IT services to thousands of customers may be back online this week, but the recriminations may be just beginning. The root cause of the ransomware attack made against the platform by cybercriminals affiliated with the REvil…
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Kaseya Breach Shakes Faith in ITSM Platforms
Managed service providers (MSPs) both large and small are reassessing their approaches to managing IT in the wake of a cyberattack against the IT service management (ITSM) platform provided by Kaseya. Kaseya is now reporting its software-as-a-service (SaaS) instance of its Virtual System Administrator (VSA) platform will be back online sometime between 4:00 and 7:00…
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The Key to Channel Growth: Working with Vendors to Create New Services
For many years it’s been no mystery that most IT products don’t yield much if any profit margin for channel partners. So have you ever wondered how vendors attract channel partners and motivate them to sell their products? Follow the Money It’s also been just as clear that channel partners make the majority of their…
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Nutanix Woos Managed Service Providers
Managed service providers (MSP) since the start of the COVID-19 pandemic have been among the most sought-after channel partners. IT vendors of all sizes quickly realized that MSPs were suddenly exercising a lot more influence over what platforms were being relied on by their end customers to ensure applications remain accessible to employees, partners and…
