Recent Articles
-
Fujitsu Inks First Deal in North American Outsourcing Push
When you think of the major players in IT outsourcing and professional services in North America, IBM Global Services and EDS (now HP) typically come to mind. Now there’s a new player with a familiar name looking to break into the space: Fujitsu America. After consolidating its business units last year, the well-known Japanese giant…
-
Endpoint Security Now a Symantec’s Managed Service Offering
>> Click here to read the full report
-
Managing the Mass of Clouds
You can’t open a browser without hitting some report on cloud computing. Every vendor—IBM, Microsoft, Google, HP, Cisco, Dell—either has or is launching a cloud computing initiative, which promises to deliver applications directly to users via the Internet. And that, frankly, has many solution providers nervous. Cloud computing has the potential for revolutionizing the way…
-
Rationalizing and Getting Higher Break/Fix Fees
Chris Martin of Houndog Technology has an interesting notion about how to get customers to pay more for break/fix services: throttling the supply/demand equation. In his blog post, Martin describes his transition from being coy about asking for money to attaining a steady comfort level. >> Click here to check out Chris Martin’s post on…
-
EMC Jumps into Professional, Managed Services
EMC Corp. says its’ full range of new consulting, implementation, education and managed services, dubbed EMC Global Services, is designed to integrate VMware vCenter Site Recovery Manager into customers’ EMC business continuity environments to automate recovery of virtual environments. Moreover, EMC’s Velocity ASN partners can offer their own value-added services in the mix. "The new…
-
Managed Services Commoditization: Myth or Reality?
Charles Weaver, president of the MSPAlliance, writes in his blog that commoditization of managed services is a myth that is perpetuated by scare tactics by large vendors, pressure by customers and managed service providers quick to drop prices for fear of an unknown future. As Weaver writes: “The commodity talk is almost entirely created by…
