Recent Articles
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Cisco’s Smart Care Networking Managed Services Defies Recession
Got customers who run call centers? It’s an environment where networking becomes mission critical, and when the network is down so is the business. While plenty of managed services platforms provide the kind of proactive monitoring to reduce server downtime, it can be a real specialty to provide the same kind of proactive monitoring for…
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Autotask Changes PSA Game with VARStreet Acquisition
In what’s being billed as a game-changer for the professional services automation software segment of the channel, Autotask today announced its acquisition of VARStreet, a provider of supply chain services and eCommerce solutions for solution providers. With the addition of VARStreet to its portfolio, Autotask plans to incorporate product sales support into its PSA platform,…
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Eyeing the Cloud, CA Acquires MSP Monitoring and Performance Vendor Nimsoft
CA will acquire IT performance and availability monitoring solution vendor Nimsoft in an all-cash deal worth $350 million. Redwood City, Calif.-based Nimsoft bills itself as a provider of those monitoring solutions for both emerging enterprises and managed service providers. CA said the acquisition “significantly expands its ability to meet IT management needs of emerging enterprises…
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Rackspace Hosting Improves E-Mail and Apps Reseller Channel Program
Rackspace is relaunching its hosted e-mail and application reseller partner program to add tools, training, more program features and structure. The announcement at the company’s first partner conference in Atlanta this week follows updates for Rackspace’s managed services and Rackspace Cloud programs to increase the company’s presence in the channel. The new channel investments also…
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Dell Switches from ‘Product Direct’ to ‘Service Direct’
Image via Wikipedia While Dell won’t ever say it, the chances that its partner program for MSPs will ever grow to significant numbers don’t look good at the moment, and it’s not clear that Dell really cares whether or not they do. Dell’s channel executives themselves have said the company’s MSP partner numbers have remained…
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Health Care Opportunities Beyond Economic Stimulus
Health care IT continues to be one of the only industries surviving and thriving in today’s current struggling economy. Sure, stimulus money is driving electronic health record purchases of software and supporting services, but there’s other opportunities out there for entrepreneurial VARs looking for a piece of the pie. Atlanta-based Manage Mobility is one technology…