Recent Articles
-
Microsoft vs. Google: The Battle to Own Productivity Apps in the Cloud
As vendors build out aggressive cloud strategies, two behemoths are going toe-to-toe for marketshare in the office productivity applications space. Although Google beat Microsoft to the punch in the cloud computing world with the launch of its successful Google Docs portfolio of cloud applications, Microsoft has been playing catch-up lately, announcing a stronger commitment to…
-
8 Books for Managed Services Success
8 Books for Managed Services Success Foundations of Service Level Management by Rick Sturm and Wayne Morris SamsApril 2000Though a fair amount of the content in this primer is directed toward maintaining internal service levels, it also dedicates plenty of information to service providers looking to maintain SLAs. No Title Service Agreements for SMB Consultants—A…
-
10 Fast Facts About The Managed Services Market
10 Fast Facts About The Managed Services Market Analysts with Gartner believe that by 2010 about one-fifth of businesses will own no IT assets, instead turning to IT services. No Title Researchers with AMI Partners believe that over the next five years North American SMBs will increase their spending on remote managed services by 28…
-
Technology Strategies to Help Enterprises Recover with the Economy
Are you and your enterprise customers ready to take advantage of the economic recovery? Do you have the right strategies in place? A recent report by experts at PricewaterhouseCoopers examined a number of strategies to help companies best position themselves for recuperation while the economy shifts upward in momentum. Several of these strategies have…
-
Future-Proofing the Channel Business Model
The channel as we know it will not exist in as few as five years, says Peter Sandiford, CEO of LPI Level Platforms, a managed services platform vendor based in Ottawa, Canada. While technology will continue to increase in complexity, product margins will continue to erode and most professional services will be provided remotely from…
-
Cisco Fires Back at HP, Talks Business Transformation
Even as HP was turning up the heat on Cisco Systems at its partner summit in Las Vegas, held April 26 to 28, Cisco was also acknowledging a new era of intense competition between the two companies during its own partner conference in San Francisco, held the same week. "We know you had a choice…
