In September and October 2024, Channel Insider solicited nominations from IT channel vendors, solution providers, and partner businesses who shared their most impactful partner companies. These partnerships showcase the value of channel collaboration and community. Below, our editorial team has chosen the strongest examples of partnership from the nominations we received.
Solution providers + vendors: partnerships fueling growth and efficiency
Solution providers who nominated their best vendor partnerships were given several criteria by which to highlight the vendor and space to share what makes their relationship so strong. Three vendors received three or more nominations. We highlight responses about those vendors first and then share other strong nominations below.
Compliance Scorecard was nominated by six solutions providers, all of whom highlighted the vendor for growing their business into new markets and growing their revenue. Here are two testimonials from solution providers:
- JSOC IT + Compliance Scorecard
“As an MSP owner, partnering with Compliance Scorecard has transformed the way we approach selling compliance services to our clients. Compliance Scorecard not only delivers an intuitive platform for managing complex compliance tasks, but they’ve also gone the extra mile to help us position and sell these services to our customers. Their comprehensive support—from tailored marketing resources to hands-on sales assistance—has empowered us to confidently approach clients with a solution that addresses their compliance needs while growing our revenue.”
- CCP Technologies + Compliance Scorecard
“As an MSP, we often have access to industry-leading technologies. But more often than not, these solutions are not designed for MSPs which leads to high costs, lots of administrative burden, and frustration with product design. Additionally, large enterprises don’t have reason to listen to small business oriented providers like MSPs.”
GoTo, and more specifically GoTo Connect, was nominated by four solution providers for their strong customer support and the adoption of emerging technologies early in the market. Here are two of those nominations:
- CNP Technologies + GoTo
“GoTo is a standout vendor from senior leadership all the way down to the front lines. They are a billion dollar company that runs like a small company and they truly care about their partners and customers. I can’t recommend them enough.”
- ATSI + GoTo
“The People! GoToConnect has a great product but the people make it happen. From the Sales team to the Support Team they are all working to take care of customers and provide world class service.”
Cynomi, a platform vendor addressing vCISO offering needs for MSPs and MSSPs, was nominated three times by solution providers, all of whom highlighted revenue growth and strong customer support as key elements of their relationship. Here are two of those nominations:
- ThinkGard + Cynomi
“Cynomi has created a product that is different than anything else in the market and as soon as I saw it, I was excited to see where we could go with it. I’ll put it this way, I was hesitant to nominate them for this award, because I don’t want other vendors to know they exist, so that I can have them all to myself. I think that is as strong a recommendation as I can make. :-)”
- Ntiva, Inc + Cynomi
“The Cynomi team is fantastic to work with. Their platform (product) allows MSPs to increase revenue, while helping their client reduce risk. In addition to the platform, the Cynomi team is extremely responsive from a customer service perspective, incorporates client ideas into their roadmap, and is always improving the product they provide to their clients. Thus far, Cynomi has been the best vendor/partner I have worked with, compared to all others I’ve worked with in the last ~15 years.”
Network Solutions Provider + Cyber Security Shield: growth into emerging markets & early adoption of new technologies
“I strongly recommend forming a partnership with Cyber Security Shield for several compelling reasons. This innovative company stands out in the crowded cybersecurity landscape due to its cutting-edge approach and commitment to staying ahead of emerging security technologies. By partnering with Cyber Security Shield, MSPs gain access to state-of-the-art solutions that not only enhance their service offerings but also provide a significant competitive advantage in attracting new clients.”
ProBleu, Inc. + Inky: early adoption of new technologies
“Company is focused on your growth more than their own, making them stand apart from all others. Their ability to adapt and change to the market trends and needs keeps them above the fray. Have never met a more humble vendor.”
Carahsoft Technology Corp. + Hack The Box: revenue growth, access to certification, education and training, marketability
“Hack The Box’s interactive platforms, which offer hands-on labs and real-world scenarios to enhance cybersecurity skills, deliver cutting-edge cybersecurity training and resources to government agencies, educational institutions, and businesses. Adding Hack The Box to our diverse cybersecurity solutions portfolio helped our company expand our ability to bolster cybersecurity resilience across the U.S. public sector and ensure that all of our customers have access to the tools they need to develop a strong cyber defense strategy.”
KME Systems + Scale Computing: early adoption of emerging technologies, revenue growth
“The people. I will answer this question the same every time I am asked. There is not a person at Scale Computing that is not committed to partner and customer success. There are plenty of technology vendors with good products, but I know I can pick up the phone at any time, and talk to someone – from the most junior person to the CEO. And no matter what, they take the call and take on the problem as their own to solve. Scale Computing’s team is proactively committed to our success. It’s unusual and that is why I work with them and always recommend them. Scale Computing strengthens my customer relationships.”
BACS Consulting Group, Inc. + WhiteDog Cyber: revenue growth, marketability and strong customer support
“WhiteDog has redefined what it means to have a security partner. WhiteDog’s platform is more than just a collection of tools; it’s a cohesive security ecosystem that integrates seamlessly with our operations. Unlike other solutions we explored, WhiteDog’s focus is on how everything works together to safeguard against evolving threats while ensuring that every component adapts as our needs change. This modular and composable infrastructure has empowered us to provide our customers with enterprise-level security without disrupting their business or sacrificing the flexibility to deliver exactly what’s needed, when it’s needed.”
CompassMSP submitted nominations for seven of their top vendor partners, citing strengths in customer support early adoption of technologies in addition to revenue growth.
- Compass MSP + Arctic Wolf
“MSPs should partner with Arctic Wolf because of its comprehensive security operations and expertise in managed detection and response (MDR). Arctic Wolf provides 24/7 monitoring, threat detection, and incident response through its SOC-as-a-service (Security Operations Center). This allows MSPs to offer advanced security services without having to build and manage these capabilities in-house, providing significant value to their customers.
Arctic Wolf’s approach to cybersecurity is proactive and preventive, focusing on continuous monitoring and improving security postures. With their Concierge Security Team (CST), MSPs benefit from personalized support and expert guidance, which helps MSP clients improve their security over time and achieve better compliance outcomes.
Additionally, partnering with Arctic Wolf gives MSPs access to best-in-class tools, analytics, and security insights, enabling them to differentiate their offerings in a competitive market. By enhancing their cybersecurity portfolio with Arctic Wolf’s solutions, MSPs can attract a broader customer base and drive revenue growth.”
- CompassMSP + Kaseya (Datto)
MSPs should partner with Kaseya (Datto) due to its all-in-one IT management solutions that cater specifically to the needs of managed service providers. By leveraging Kaseya’s comprehensive suite of tools for remote monitoring, backup, disaster recovery, and automation, MSPs can streamline operations, improve service delivery, and enhance profitability. Kaseya’s platform is designed to provide a single pane of glass for managing complex IT environments, giving MSPs the efficiency they need to scale their operations and meet client demands.
Another key advantage of partnering with Kaseya is its strong focus on data protection through its Datto suite of backup, continuity, and disaster recovery products. With Datto’s world-class BCDR (Backup, Continuity, Disaster Recovery) solutions, MSPs can provide their clients with unparalleled data security and continuity during outages, cyberattacks, or other disruptions, ensuring minimal downtime and maximum business continuity.
Furthermore, Kaseya offers extensive partner support, including sales enablement, marketing resources, and technical training. This robust support infrastructure empowers MSPs to expand their business offerings and deliver top-tier services to clients. With Kaseya’s unified IT management and Datto’s resilience capabilities, MSPs can drive growth while delivering exceptional value to their customers.”
- CompassMSP + Barracuda
“Partnering with Barracuda offers MSPs robust security solutions and a trusted platform for delivering value to their clients. Barracuda’s comprehensive suite of cybersecurity tools, including email protection, network security, and data protection, allows MSPs to provide holistic security services that address a wide array of threats. Their offerings are designed with MSPs in mind, providing scalability, ease of use, and seamless integration with existing IT infrastructures.”
- CompassMSP + HPE
“Partnering with HPE for routers and networking solutions allows MSPs to deliver reliable, enterprise-grade performance to their customers. HPE’s networking solutions, such as Aruba routers, provide MSPs with powerful tools to build secure, scalable networks that meet the needs of modern businesses. Their routers are designed with advanced features such as AI-driven insights, network automation, and built-in security, ensuring that MSPs can offer high-performance and resilient networks to their clients.”
- CompassMSP + SentinelOne
“SentinelOne offers a powerful partnership opportunity for MSPs by providing next-gen endpoint security driven by artificial intelligence and machine learning. MSPs can leverage SentinelOne’s autonomous threat detection capabilities, which significantly reduce response times and mitigate risks faster than traditional solutions. This proactive approach to threat hunting ensures that MSPs can offer their clients more efficient and effective protection from advanced cyber threats, such as ransomware and fileless malware.
SentinelOne also supports MSPs with a unified platform that combines endpoint protection (EPP), detection (EDR), and response, all within a single solution. This simplification makes it easier for MSPs to manage multiple clients while maintaining visibility into all environments.”
- CompassMSP + Cylance MDR
“MSPs should partner with Cylance MDR because it offers a unique blend of AI-driven threat detection and response. Cylance’s Managed Detection and Response (MDR) service leverages predictive AI technology to proactively detect, prevent, and remediate cyber threats. This helps MSPs provide their clients with highly effective security without the need for constant manual intervention. By using AI to anticipate and block threats before they occur, MSPs can protect their clients from emerging threats like ransomware and zero-day attacks.”
- CompassMSP + SonicWall
“Partnering with SonicWall offers Managed Service Providers (MSPs) a robust portfolio of cybersecurity solutions that are designed to protect organizations from increasingly sophisticated cyber threats. SonicWall’s advanced firewall technology, combined with its extensive suite of security services, allows MSPs to deliver comprehensive protection to their clients. By integrating SonicWall solutions, MSPs can benefit from features such as real-time threat intelligence, automated incident response, and deep packet inspection, ensuring that their clients’ networks remain secure against malware, ransomware, and other malicious attacks.”
The vendors who nominated their top solution provider partners
Several vendors also nominated their top partnerships with IT solutions providers. Cynomi nominated five of their partners; we share those first, then highlight other strong nominations below.
Cynomi nominated five solution providers for the strength in their partnerships based on several criteria, including valuable feedback and growth into markets:
- Cynomi + General Informatics
“General Informatics has been an outstanding partner, contributing significantly to our revenue growth while providing valuable insights that help enhance our product. Their trusted partnership and continuous feedback have been instrumental in our company’s journey. Additionally, they are deeply invested in the growth of this partnership, consistently involving us with their sales and technical teams for training and mutual collaboration.”
- Cynomi + Quadrant Information Systems
“Quadrant Information Security has been an exceptional partner, playing a key role in driving our revenue growth while offering valuable feedback that helps us improve our product. Their trusted collaboration and ongoing insights have been crucial to our company’s progress. Additionally, they are always willing to assist other partners, whether it’s offering recommendations or answering questions.”
- Cynomi + FoxPointe Solutions
“Foxpointe Solutions is deeply invested in the growth of our partnership and significantly contributes to increased revenue. We’ve gained valuable insights from their product feedback, helping us continuously improve our platform.”
- Cynomi + Secure Cyber Defense
Secure Cyber Defense is highly committed to growing our collaboration and has been a major contributor to our revenue growth. Their feedback has provided us with important insights that have driven ongoing product improvements. They are also willing to offer partner testimonials and meet with potential partners who are interested in joining but need a recommendation from an existing partner.
- Cynomi + Model Technology
“Model Technology has been exceptional in driving revenue growth and offering valuable feedback to improve our product. Their collaboration and insights are crucial to our progress. They’re invested in growing our partnership, always willing to assist with testimonials, recommendations, and answering questions from other partners.”
Quantexa + PwC: revenue growth, marketability, enabling custom product/solution development
“PwC has taken Quantexa’s Decision Intelligence Platform technology and created two new solutions that they are taking to market. 1) Intelligent Entity Analytics and 2) Supply Chain Integrity. For Quantexa, this is an entirely NEW revenue stream and we are excited to have this partnership leveraging our ‘solid data foundation’ driving new solutions to market. For Quantexa this new non-linear growth is important and having our partnerships embrace our Decision Intelligence technology as the foundation for their new offerings is critical to expanding our market reach and partnerships leveraging Quantexa into the market. Both these topic areas are front and center as needs for customer solutions in 2025 and beyond. We are thrilled to be working with PwC who was our Global Innovation partner of the year for 2024.”
Abnormal Security + EchoStor Technologies: revenue growth, marketability
“EchoStor Technologies’ laser-focused commitment to delivering best-in-class solutions to their customers is truly impressive. Since the early days of our partnership, the EchoStor Technologies team has closely collaborated with their Abnormal Security counterparts to align on shared goals and objectives. This collaboration, including regular account mapping and strategic planning sessions, has enabled us to build a robust sales pipeline and accelerate growth in key areas, significantly enhancing the effectiveness of our go-to-market efforts.”
Gluware + Adapture: Marketability, customer satisfaction, access to network/peer groups
“The Adapture team has been key in helping drive value positioning a new technology with enterprise clients. Their team has deep relationships and are able to provide key business objectives from the client to ensure that our joint solution will create significant business value.”
Mailprotector + Allcare IT: customer satisfaction, enabling custom product/solution development, access to network/peer groups
“Andy Larin and allCareIT represent the kind of partnership that truly elevates the IT channel. Since founding allCareIT in 1996, Andy has skillfully navigated the evolving tech landscape, transforming a computer repair hobby into Kingston’s leading IT provider. What sets allCareIT apart isn’t just their technical prowess or cybersecurity focus – it’s their genuine commitment to their clients, employees, and the broader MSP community. This commitment shines through in allCareIT’s partnership with Mailprotector. Andy isn’t just a customer; he’s become a part of the Mailprotector family. He sits on their Partner Advisory Council, gets his hands dirty with beta testing, and isn’t shy about giving honest feedback to make products better. Moreover, Andy and his team have played a crucial role in educating other MSPs about the evolving challenges of email security, helping to demonstrate how Mailprotector’s solutions uniquely solve these pain points. This collaborative effort not only enhances Mailprotector’s offerings but also benefits the MSP ecosystem as a whole.
What truly makes this partnership worthy of recognition is its authenticity and impact. Andy’s known for his integrity – he only advocates for solutions that he’s certain add real value. This principled approach, combined with his willingness to mentor other MSPs and share insights, has made him a respected figure in the community. The synergy between allCareIT’s expertise and Mailprotector’s innovations sets a new standard for channel partnerships. It’s not just about business growth; it’s about elevating the entire industry. This combination of technical excellence, genuine collaboration, and community leadership makes Andy Larin and allCareIT an exemplary choice for the Channel Insider VIP List.”
ScalePad + Onward Computer Systems: revenue growth, customer satisfaction, enabling custom product/solution development
“Advocate for ScalePad & Lifecycle Manager
John and his team at Onward Computer Systems are constantly out there advocating for ScalePad and promoting Lifecycle Manager at industry events. They’re always showcasing the value our solution brings to their clients and the broader MSP community, which not only strengthens our partnership but also fuels growth on both sides.
Collaborative Partnership
Onward Computer Systems doesn’t just talk the talk—they walk the walk. Their team fully leverages Lifecycle Manager to optimize asset management and streamline IT efficiency for their clients. It’s a true collaborative effort that makes a real impact.
Automation
Onward’s focus on automation is a game changer. By integrating automation into their service delivery, they’ve cut down on manual work, boosted accuracy, and improved efficiency for their clients. We admire that for them it’s all about working smarter, not harder.
Data-Driven IT Strategy
Onward is all about making data work for their clients. They use real-time insights to help clients optimize IT budgets and make smarter investment decisions. It’s this data-driven approach that really sets them apart and adds value to every partnership.”
Providers partnering with their peers: success through collaboration
Vulcan Business Solutions + Pileus Technologies, LLC: access to certification, enablement and training, access to network/peer groups, enabling custom product/solution development
“In order to be successful, you must seriously care about your client’s needs and understand their IT challenges. John Douglas and his team demonstrated that they care about their clients and that’s why we’re nominating them.”
Vendor companies highlight their peers, too: where technology meets partnership
ACS Cloud Partners + Connectivity Source: valuable feedback on products, growth into new/emerging markets and regions, early adoption of new technologies
“If your clients or partners want to find, buy and manage technology, Connectivity Source can help. They are partnered with over 400+ Technology Suppliers. As technology becomes more complex, Agents, VARs, and MSPs need numerous and diverse options. Connectivity Source has the resources to help. Industry veteran Scott Langdon and his team is focused on helping you grow your business with the best technology.”
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