Recent Articles
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In B2B World, Earnings Hinge on Customer Service
In B2B World, Earnings Hinge on Customer Service Influential Factor 71% of executives said their customers’ rising expectations for a convenient experience affect how to engage with them. Continuous Monitoring 70% said their customers are always monitoring and evaluating their suppliers; this requires a more flexible, ongoing engagement. Useful Knowledge 93% of master customer experience…
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SAP Launches New HANA Application Partner Program
When it comes to applications, ecosystems tend to have a multiplier effect in spurring adoption. The more applications that are developed on a particular platform, the more success that platform tends to enjoy as more developers flock to be on the same platform. Recognizing that need, SAP launched the PartnerEdge program for Application Development to…
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New Sencha CEO Sees Need for Global Alliance Program
Interest in mobile-application development has never been greater, but no matter how great the mobile application, it still needs to connect to something to achieve maximum business value. With that issue in mind, Art Landro, the new CEO of Sencha, a provider of a mobile-application development tools optimized for HTML5, plans to create a global…
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Xangati Expands Its Channel Program
As fundamentally important as it is for a solution provider to make money by selling a particular product, there are a handful of IT management tools that, when properly employed, create opportunities that go well beyond the price of the software. Looking to capitalize on that simple fact, Xangati has extended its channel program to…
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Euclid Rolls Out Reseller Program
Euclid, a mobile location analytics provider, has launched a reseller program to enable third-party partners to sell and distribute its services as part of their WiFi service packages. The analytics company has largely sold its products direct over the past few years, but recognized the need for a reseller program to help expand its network…