Tag: RMM
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Kaseya Acquires Vorex to Integrate PSA and RMM Software
Categories: Managed ServicesWith more managed service providers (MSPs) than ever now realizing that their business revolves around their professional services automation (PSA) and remote monitoring and management (RMM) applications, the pressure to combine these two distinct classes of software into a single platform has been steadily rising across the channel. Kaseya responded to that pressure by acquiring… Read more
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ConnectWise Turns PSA into Cloud Service
Faced with stiff competition from rivals that puts downward pressure on margins, solution providers are paying a lot more attention these days to their internal processes. After all, every step saved lowers operating costs in a way that drops directly to the bottom line. In addition, more control over their operations also means they are… Read more
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How MSPs Should Refocus to Address Customer Needs
Categories: Managed ServicesManaged services providers How MSPs Should Refocus to Address Customer Needs A new study on managed services suggests where MSPs should be investing their time and resources to meet customers’ needs and grow revenue. Bigger Premiums 74% of respondents plan to continue growing their managed services to increase revenues while 17% said they are meeting… Read more
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SolarWinds N-able RMM Upgrade Supports MSPs
Categories: Managed ServicesSolarWinds N-able RMM Upgrade Supports MSPs SolarWinds N-able launched the N-central10 remote monitoring and management platform designed to help managed service providers (MSPs) support their small and midsize (SMB) customers and drive profitability for the channel. N-central 10 provides advanced monitoring, management and remediation for network operations center (NOC) and help desk services that cover… Read more
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Zenith RMM Announces Name Change, Intros BDR Offer
Zenith Infotech spin off, Zenith RMM, has rebranded itself with a name change to "Continuum," the company has announced, and has introduced a service that pits it against Zenith Infotech. In a prepared statement the company said the new name "reflects its expanded vision, broader agenda and bolder promise to current and prospectie partners," including… Read more
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A Tale of Two Zeniths: Zenith RMM And Zenith Infotech at IT Nation
Zenith RMM is looking to expand the functionality of its remote monitoring and management platform through acquisitions of complementary technologies. That’s according to CEO Michael George who spoke with Channel Insider during the ConnectWise IT Nation 2011 event in Orlando, Fla. this week. Zenith RMM has the money to invest in acquisitions now, said George,… Read more