Tag: MSPs
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CharTec, LabTech Partner on Remote Monitoring for MSPs
Hardware-as-a-service provider CharTec announced the development of an appliance-based solution including LabTech Software, an RMM (remote monitoring and management) and automation solution for managed service providers. Available on a HaaS basis for a fixed monthly fee or purchase-to-own licensing model, the onsite SaaS appliance allows MSPs to deploy network monitoring, advanced scripting tools, remote desktop,… Read more
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Eight Habits of Highly Successful Managed Services Providers
Categories: Managed ServicesEight Habits of Highly Successful Managed Services Providers by Jessica Davis No Title With clouds looming overhead as a new business model and managed services complicating what used to be a simple break/fix business proposition, many IT solution providers may find themselves flumoxed over whether to transition to becoming managed service providers or remaining as… Read more
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HP Data Vault Series Gets Level Platforms Managed Workplace
Managed services software specialist Level Platforms (LPI), which offers software for IT solution providers servicing small and midsized end customers, announced its remote monitoring and management software, Managed Workplace, would now be available on the HP StorageWorks X500 Data Vault Series. The company said the expansion would help allow managed service providers (MSPs) address the… Read more
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MSPs Get Hosted Network Management Option
Apparent Networks has updated its PathView Cloud hosted network performance management service to make it easier for managed service providers (MSPs) to monitor their customers’ network performance while also generating service revenue. The new version of PathView Cloud contains several enhancements and new features, with the most important ones providing more revenue generation capabilities to… Read more
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Citrix Online Delivers SaaS-Based Service for MSPs
Citrix Online this week added a member to its GoToAssist portfolio of online applications, a new remote monitoring and management service based on technology acquired with the purchase of Paglo Labs last month. The newly minted GoToManage is an integrated, Web-based platform for monitoring, managing and supporting IT infrastructure, particularly within SMB-sized companies. GoToManage is… Read more
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Dell Indirect Revenue Climbs, Certified MSPs Static
Dell’s PartnerDirect program is just a little over 2 years old, and the company has had its work cut out for it winning the trust of VARs. Previously known as the company that made direct-only sales a religion, Dell’s channel organization has been looking to engage with channel partners. And its efforts may be paying off.… Read more