Tag: BPO

  • A New Brand Of Outsourcing

    A New Brand Of Outsourcing

    John Moore

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    Business process outsourcing is becoming more sophisticated and specialized. Take the finance and accounting segment of BPO. A number of vendors offer accounts payable/receivable processing. But Paul Schmidt, a partner at sourcing advisory firm TPI Inc., called finance and accounting BPO “generic” services that apply to any business. In contrast, Schmidt pointed to FSO (financial… Read more

  • Indian Financial Firm Enters BPO Market

    Indian Financial Firm Enters BPO Market

    John Moore

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    A company that bills itself as the largest non-bank financial institution in India has launched a BPO unit. Radware Revamps Go-To-Market Strategy Double Duty For Accenture Accenture late last month landed a pair of outsourcing contracts with NewPage Corp., which manufactures coated paper. Under an IT outsourcing pact, Accenture will manage NewPage’s enterprise IT functions,… Read more

  • Unisys Gets $90M BPO Extension

    Unisys Gets $90M BPO Extension

    John Moore

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    Resolution, a United Kingdom-based insurance company, has extended its BPO deal with a subsidiary of Unisys Corp. Unisys Insurance Services Ltd.’s extended contract will incorporate administration and support services for Swiss Life UK, which Resolution Life Group Ltd. acquired late last year. Under the arrangement, Unisys will process and administer Swiss Life’s 750,000 file and… Read more

  • HR-Outsourcing Growth Presents a Challenging Opportunity

    HR-Outsourcing Growth Presents a Challenging Opportunity

    John Moore

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    The burgeoning market for business-process outsourcing in human resources applications and functions holds ample opportunity for growth—but also some daunting challenges for vendors seeking to take part. First the good news: A recent Yankee Group report predicted that the global HR BPO market will grow 27 percent in 2005 and continue to grow at a… Read more

  • Business Process Outsourcing Booms in HR Sector

    John Moore

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    Service providers targeting business process outsourcing can expect ample growth in the human resources sector. That’s the analysis of industry experts, who expect plenty of deals to surface in the coming months. A report released Monday by the Yankee Group predicted that the global HR BPO market will grow 27 percent this year to more… Read more

  • Siebel, EDS Ink BPO Deal

    Siebel, EDS Ink BPO Deal

    Dennis Callaghan

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    Siebel Systems Inc. and Electronic Data Systems Corp. this week will announced a partnership to help companies avoid many of the costs and complexities of managing customer relationship management systems in enterprises. The companies will announce EDS’ plans to add Siebel’s software to its BPO (business process outsourcing) services. The pact calls for EDS employees… Read more