Recent Articles
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Symantec’s Growing Pains: Can Automation Fix Renewal Woes?
One of the things Symantec Chief Operating Officer Enrique Salem told Wall Street analysts recently is that the company is looking to take some of its experience in automating consumer subscription renewals to its small and midsize business customers. Symantec Channel chief Julie Parrish July 16 clarified that statement, saying such a system would certainly…
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Sick of Symantec? Alternative Security Vendors for SMBs
Alternative Security Vendors for SMBs Comments made by Symantec Chief Operating Officer Enrique Salem to Wall Street analysts recently didn’t sit well with some of the company’s channel reseller partners. And in the competitive security business, many VARs may be looking to competitors to fill the gap. Here’s a quick look at some Symantec alternatives…
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Symantec’s He Said-She Said
Talking Heads Symantec’s Julie Parrish did her best to explain away some of the comments made by COO Enrique Salem during a financial analysts’ meeting in Las Vegas on June 12. Still, in the areas of timing and motivation for tweaks to the vendor’s channel program, there remains some distance between Salem’s assertions and Parrish’s…
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Symantec Cuts Disties Out of Big Deals, Takes SMB Renewals Direct
Symantec’s changing channel partner strategy could actually end up favoring the company’s biggest partners while eating SMB partners’ lunches. A transcript of Symantec’s executives’ briefing with Wall Street analysts reveals that Symantec plans to cut distributors out of the biggest partner transactions, letting its platinum partners buy directly from Symantec instead. That’s a move that…
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Symantec Does Damage Control
Responding to a firestorm of negative press and angry partners, Symantec’s channel chief, Julie Parrish, clarified what the company believes are a number of misconceptions that cropped up in the wake of statements Symantec Chief Operating Officer Enrique Salem recently made to Wall Street analysts. Parrish spoke with Channel Insider about the comments by Salem and how…
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Dell Service Erases Data from Lost Laptops
A Dell-commissioned study released yesterday shows that 12,000 laptop computers are lost in airports each week. That’s a staggering number when you consider the potential cost of lost and misused corporate data. A look back at so many headlines from the U.S. Department of Veterans Affairs to Boeing, shows that the cost can go far…
