Let’s face it: remembering all those passwords can feel like a part-time job. With so many accounts, it’s no wonder many of us resort to reusing passwords or, worse yet, writing them down. But here’s the kicker — using weak or repeated passwords puts you at risk for data breaches and cyberattacks.
And if you run a business or are a managed service provider (MSP) that offers services to other businesses, you not only put your data at risk but your clients, too. That’s where password managers come in! These handy tools not only generate strong, unique passwords for each of your accounts but also store them securely, so you can breeze through logins without a hitch.
Compare the five best password management tools that can make life a whole lot easier and safer for you and your clients.
Featured Partners: Password Management Software
Why MSPs should sell password management to clients
MSPs should prioritize offering password management solutions to their clients due to the growing need for robust cybersecurity. With data breaches and cyber threats on the rise, effective password management helps businesses implement strong password policies, enhance security, and ensure compliance with regulations like GDPR and HIPAA.
Password managers simplify the process of generating, storing, and sharing passwords, making it easier for organizations to manage their digital security without compromising on convenience.
Here are some key benefits for MSPs offering password management:
- Enhanced security: Protect against data breaches with strong, unique passwords.
- Regulatory compliance: Ensure clients adhere to industry regulations and meet necessary compliance standards.
- User management efficiency: Streamline onboarding and offboarding processes.
- Cost savings: Help clients avoid the high costs associated with data breaches.
- Trust building: Strengthen client relationships by showcasing a commitment to security.
By integrating password management tools into their offerings, MSPs can provide significant value to their clients while reinforcing their position as trusted security partners.
Top password management tools comparison
- Bitwarden: Best overall password manager
- 1Password: Best for core features and customer support
- NordPass: Best for security and extras
- Keeper: Best for security and core features
- LastPass: Best for enterprise features
Quick comparison table
Here is a quick overview of the top five password managers and their key features:
| Feature | Bitwarden | 1Password | NordPass | Keeper | LastPass |
|---|---|---|---|---|---|
| Price for business | Starts at $6 per month / per user / billed annually | Starts at $7.99 / per user / per month / paid annually | Starts at $3.99 per user/month | Starts at $3.75 per user/month | Starts at $5.60 per month / per user / billed annually |
| Free trial? | ✅ | ✅ | ✅ | ✅ | – |
| Single sign-on (SSO) integration | ✅ | ✅ | ✅ | ✅ | ✅ |
| Password generator and checker | Both | Both | Both | Both | Both |
| Role-based access control (RBAC) | ✅ | ✅ | ✅ | ✅ | ✅ |
| Group management | ✅ | ✅ | ✅ | ✅ | ✅ |
| SOC2 & ISO 27001 security certification | SOC 2 only | SOC 2 only | Both | Both | Both |
1. Bitwarden: Best overall password manager
Overall rating: 4.80/5
- Cost: 5/5
- Core features: 5/5
- Customer support: 4/5
- Enterprise features: 4.75/5
- Security: 5/5
- Extras: 4/5
Bitwarden is a robust password manager that has gained recognition for its open-source nature and strong security features, making it an excellent choice for MSPs. With a commitment to transparency, Bitwarden allows you to securely store and manage passwords, sensitive documents, and notes. Its user-friendly interface ensures that both technical and non-technical staff can navigate the platform effectively, enhancing productivity and security within teams.
For MSPs, Bitwarden offers essential features like end-to-end encryption, two-factor authentication (2FA), and a zero-knowledge architecture, which means that only users have access to their data. This level of security is crucial when handling sensitive client information. Furthermore, Bitwarden’s organizational features enable MSPs to manage credentials for multiple clients securely, making it easier to streamline operations and maintain client trust.
Top features
- End-to-end encryption for data protection during transmission and storage
- Zero-knowledge security architecture ensuring data privacy
- Cross-platform compatibility (Windows, macOS, iOS, Android) for team accessibility
- Browser extensions available for major web browsers
- Secure password-sharing options among team members
- Emergency access features for trusted contacts
- Built-in password generator and security reports
Pricing
With a free trial for each, here’s what Bitwarden’s pricing structure looks like for businesses:
- Teams: $4 per month / per user / billed annually
- Enterprise: $6 per month / per user / billed annually
- Larger companies: Custom quotes
Pros and cons
| Pros | Cons |
|---|---|
| Open-source with transparent practices | Some advanced features require a paid plan |
| Strong security protocols | User interface may seem basic compared to competitors |
| Excellent cross-platform support | Limited customer support for free tier |
| Cost-effective for small to mid-sized teams | New users may face a steep learning curve |
Bitwarden is ideal for MSPs seeking a secure and cost-effective password management solution that offers essential features for managing multiple clients.
That said, if you’re looking for a more user-friendly interface or extensive support, you might find Bitwarden lacking. For advanced enterprise features, LastPass is a better alternative due to its effective administrative controls.
2. 1Password: Best for core features and customer support
Overall rating: 4.68/5
- Cost: 3.95/5
- Core features: 5/5
- Customer support: 4.65/5
- Enterprise features: 4.5/5
- Security: 4.75/5
- Extras: 5/5
1Password is a leading password management solution designed for teams and businesses. Known for its user-friendly interface and powerful core features, it allows you to securely store and manage passwords, payment information, and sensitive documents.
The tool stands out for its strong security measures that help avoid potential threats and make vulnerability management easier, including end-to-end encryption and two-factor authentication, ensuring that user data is well-protected. Additionally, 1Password provides excellent customer support, making it a favorite among MSPs who require reliable assistance when managing client credentials.
Top features
- Secure password storage to access sensitive information without compromising security
- 2FA for an additional layer of protection against unauthorized access
- Shared vaults for team collaboration to securely manage team credentials
- Detailed security reports so you can maintain strong security hygiene
- Travel mode so you can temporarily remove all sensitive data from your device while traveling
- Integration with multiple devices and platforms — Windows, macOS, iOS, and Android
Pricing
With a 14-day free trial on plans for teams and businesses, here’s what you can expect to pay for 1Password:
- Teams starter pack: $19.95 for up to 10 users per month / paid annually
- Business: $7.99 / per user / per month / paid annually
- Enterprise: Custom pricing
Pros and cons
| Pros | Cons |
|---|---|
| User-friendly interface | Slightly higher cost compared to some alternatives |
| Strong security features | Limited free version |
| Excellent customer support | Advanced features may require additional training |
| Great core features for teams | The mobile app less intuitive for some users |
1Password is ideal for MSPs looking for a feature-rich password manager with excellent customer support, perfect for managing sensitive client information securely.
However, if you’re on a tight budget, you might want to explore alternatives like Bitwarden. For basic needs, it may also be more than necessary, making simpler tools a better fit.
3. NordPass: Best for security and extras
Overall rating: 4.47/5
- Cost: 4.25/5
- Core features: 4.9/5
- Customer support: 4.3/5
- Enterprise features: 3.5/5
- Security: 4.9/5
- Extras: 5/5
NordPass is a popular password management solution that excels in security and offers a range of additional features, making it an excellent choice for MSPs. With a focus on protecting sensitive data, NordPass utilizes advanced encryption algorithms and a zero-knowledge architecture to ensure that user information remains private.
Building on the idea of the zero trust framework, NordPass includes features like data breach scanning and secure password sharing, which enhance its appeal to teams managing multiple clients. While its core functionality is strong, some users may find its enterprise features less comprehensive than those offered by competitors.
Top features
- Zero-knowledge encryption — only you have the keys
- Multi-factor authentication (MFA) for additional verification steps
- Password health checks to analyze your current passwords and spot weak ones
- Data breach monitoring for alerts when your personal information appears in a data breach
- Emergency access, allowing you to designate a trusted contact who can access your account in case of an emergency
- Autofill and autosave to automatically fill in login credentials and save passwords
- Password generator for strong, unique passwords
Pricing
With a free trial on each, here’s what NordPass’ 1-year pricing looks like:
- Teams: $1.99 per user/month
- Business: $3.99 per user/month
- Enterprise: $5.99 per user/month
Pros and cons
| Pros | Cons |
|---|---|
| Excellent security features | Limited enterprise capabilities |
| User-friendly interface | Customer support may be slower at times |
| Additional extras like data breach scanning | Pricing can be higher for some users |
| Strong cross-platform compatibility | Some advanced features may require extra steps to use |
NordPass is perfect for MSPs focused on security and looking for extra features like data breach monitoring and secure sharing options. But if you require extensive enterprise features or robust customer support, you might want to consider alternatives like 1Password or LastPass, which offer more comprehensive administrative controls.
4. Keeper: Best for security and core features
Overall rating: 4.41/5
- Cost: 3.95/5
- Core features: 5/5
- Customer support: 4.05/5
- Enterprise features: 3.5/5
- Security: 4.9/5
- Extras: 4.9/5
Keeper is a highly regarded password management tool that stands out for its security features and comprehensive core functionalities. With a strong emphasis on data protection, Keeper utilizes end-to-end encryption and a zero-knowledge security model, ensuring that user data remains confidential.
Its feature set is tailored to meet the needs of MSPs, offering tools for secure password storage, sharing, and management across teams. While its security features are top-notch, Keeper’s enterprise capabilities may not be as extensive as some competitors, which could be a consideration for larger organizations.
Top features
- Zero-knowledge encryption to ensure that your passwords are encrypted and only accessible to you.
- MFA for an extra layer of security by requiring additional verification steps
- Password health check to analyze your passwords and identify weak, reused, or outdated ones
- Data breach monitoring to Keep you informed about potential security breaches
- Secure folder sharing to securely share passwords and other sensitive information with trusted individuals or teams
- Biometric authentication to use fingerprint or facial recognition for quick and secure access to your Keeper vault
Pricing
Keeper offers a 14-day free trial with the following rates:
- Business Starter: $2.00 per user/month
- Business: $3.75 per user/month
- Enterprise: Custom, on request
Pros and cons
| Pros | Cons |
|---|---|
| Exceptional security features | Enterprise features may be limited |
| User-friendly and intuitive interface | Customer support could be improved |
| Comprehensive password management capabilities | Higher pricing compared to some alternatives |
| Strong compatibility with various platforms | May lack some advanced extras |
Keeper is ideal for MSPs seeking a highly secure password management solution with impressive core features and a user-friendly design.
Those in search of more extensive enterprise-level capabilities or looking for more competitive pricing options might prefer alternatives like LastPass, which offers more comprehensive administrative controls and features.
5. LastPass: Best for enterprise features
Overall rating: 4.40/5
- Cost: 3.75/5
- Core features: 5/5
- Customer support: 4/5
- Enterprise features: 4.75/5
- Security: 4.05/5
- Extras: 4.65/5
LastPass is a leading password management tool known for its extensive enterprise features that cater specifically to the needs of organizations and MSPs. With a focus on secure credential management, LastPass offers a comprehensive suite of functionalities designed to streamline team access while ensuring data protection.
The platform stands out for its strong administrative controls, user management features, and integration capabilities, making it an ideal choice for businesses looking to enhance their security infrastructure. Although its security rating is slightly lower than some competitors, its enterprise features make it a top contender for organizations managing numerous user accounts.
Top features
- Comprehensive password management with strong encryption standards
- Advanced user management, including role assignments and group policies
- Single sign-on (SSO) integration — seamless user access
- Extensive reporting and monitoring capabilities for administrator oversight
- Emergency access options for trusted contacts during critical situations
- Secure password-sharing functionality for team collaboration
- Dark web monitoring that alerts you of compromised credentials
- Support for third-party integrations, enhancing overall functionality
Pricing
LastPass offers up to 20% off for new users, with the following pricing:
- Teams: $3.20 per month / per user / billed annually
- Business: $5.60 per month / per user / billed annually
Pros and cons
| Pros | Cons |
|---|---|
| Exceptional enterprise features and controls | Slightly lower security rating |
| Strong user management and reporting tools | Higher cost compared to basic options |
| User-friendly interface | Limited free version |
| Good customer support | Some advanced features may require upgrades |
LastPass is perfect for MSPs and organizations seeking comprehensive enterprise features and effective user management tools to secure multiple accounts and credentials.
MSPs looking for the highest level of security or those needing a more budget-friendly option may want to consider Bitwarden, which offers strong security at a competitive price point.
How to choose password management tools
Strong passwords lay a foundation for an effective incident response plan, but choosing the right password management tool can be challenging, especially for MSPs that handle sensitive client data. Here are some key factors you should consider.
Security features
Seek out tools that provide robust encryption techniques like AES-256-bit encryption to guarantee the secure storage and transmission of your data. Additionally, prioritize solutions that feature zero-knowledge architecture for enhanced privacy. This means that the service provider cannot access your passwords, adding an extra layer of security — like 2FA.
Usability and interface
A well-designed, user-friendly interface can greatly improve the overall user experience. It should be easy to navigate and manage passwords, especially for larger teams. Also, ensure that the password manager works seamlessly across various operating systems (Windows, macOS, iOS, Android) and devices.
Core features
Look for tools that can generate strong, random passwords to enhance security. And if you work in teams, features that allow secure password sharing can be vital for collaboration. Certain password managers also offer the option to store secure notes or documents, providing a convenient way to manage sensitive information securely.
Customer support and pricing
Check the availability of customer support options, such as live chat, email, or phone support. Similarly, a good knowledge base or user community can help you troubleshoot issues on your own.
Take time to review different pricing tiers to ensure you’re getting the necessary features within your budget. Some services offer free tiers, but they might lack essential functionalities.
Enterprise features and extras
Verify whether the tool offers essential advanced features, such as user management and reporting, along with integration capabilities, for teams that require scalable solutions.
Also, look for additional features like dark web monitoring. Some password managers offer features that monitor the dark web for compromised accounts, alerting you if your credentials are at risk. Integrations with other software and tools (like SIEM or identity management systems) are as important since it can enhance overall security.
How we evaluated the best password management tools
We evaluated the best password management tools for MSPs using clear criteria: cost, core features, customer support, enterprise features, security, and extras.
- We analyzed pricing tiers, the presence of free trials, and the overall value for money.
- Key core features included password storage capacity, auto-fill functionality, and multi-factor authentication.
- We assessed customer support based on availability, response times, and the quality of help resources.
- For enterprise needs, we examined user management, team collaboration features, and integration capabilities.
Lastly, we focused on security measures, such as encryption standards and zero-knowledge policies, while also considering additional features that enhance usability.
Bottomline: Investing in the right password management tools
Choosing the right password management tool is key to ensuring business continuity since it can significantly enhance your MSP business operations and client security. Consider factors like cost, essential features, and robust customer support. Assessing enterprise capabilities and security measures ensures that the selected tool meets the specific needs of both your team and clients.
By recommending top-tier options such as Bitwarden for its overall value or LastPass for enterprise features, you can effectively address the varied needs of your clientele. Ultimately, investing in the right password management solution not only improves security but also enhances efficiency, making it a worthwhile addition to your service offerings.
FAQ
What is a recommended tool for password management?
Bitwarden is highly recommended for its balance of robust security features and affordability. It offers end-to-end encryption, cross-platform support, and a strong free tier, making it a great choice for both individuals and MSPs. Other options include 1Password for excellent customer support and features and LastPass for enterprise solutions.
What is the best app to save passwords?
The best apps for saving passwords include 1Password, known for its core features and customer support; Keeper, which offers strong security features and user-friendly design; and NordPass, praised for its extras and security focus. Each has unique strengths, so the choice depends on your specific needs.
Which password manager has never been hacked?
While no password manager can guarantee absolute security, Bitwarden has maintained a strong reputation and has never been publicly reported to have been hacked. Other well-regarded options include 1Password and Keeper, both of which have extensive security measures in place.