Sunny is a tech writer focusing on AI, cybersecurity, and the Internet of things (IoT) as well as channel topics such as partner selection and onboarding, partner enablement, marketing, sales performance and metrics, and training and certifications. In addition to Channel Insider, he has written content for Deloitte USI and TechTarget. Outside of writing, Sunny’s hobbies include reading, cleaning, and practicing ballet.
4 articles written
Common Incident Response Planning Mistakes and How to Avoid Them
Read about the top incident response planning mistakes businesses make and how they affect ransomware attack recovery, plus how to avoid making them.
MSPs Embrace Premium Services as They Manage Customer Experiences
Managed service providers (MSPs) are always worrying about keeping up with changing customer needs — and having the skilled IT staff needed to provide...
Patch Management: An Important Service for MSPs and MSSPs
Businesses these days have a strong need to simplify and automate patch management, and some managed service providers (MSPs) see an opportunity to help. Vulnerabilities...
Microsoft Survey Looks at Small Business Tech Buyers
Because of the company's formidable presence in business environments, particularly in smaller companies, Microsoft makes up more than half of the managed service provider...