Recent Articles
-
Display Size
Display Size One of the key draws to the iPad is that it offers a big, 9.7-inch display. That’s important. In order for employees to perform their daily tasks, they need to have an adequate screen size to do so. A 7-inch display, like that on the Samsung Galaxy Tab, won’t cut it. But a…
-
Salesforce.com Incorporates Twitter, Facebook in Service Cloud 3
NEW YORK—Salesforce.com unveiled its Service Cloud 3 platform March 3, coupling the announcement to a high-profile event at New York City’s Javits Center headlined by CEO Marc Benioff. The third iteration of Salesforce’s cloud-based customer service platform lets businesses analyze and respond to customer feedback filtering from social networks such as Twitter and Facebook. The…
-
Cisco Partner Summit Report: Big Private Cloud Growth Ahead
NEW ORLEANS — Cisco told channel partners gathered here this week for the Cisco Partner Summit that it’s not looking to become a cloud provider itself. Rather, Cisco executives said, the company wants to enable channel partners to build cloud architecture and develop cloud services to sell to customers using Cisco gear. To help, Cisco…
-
Skill Up on Voice and Data: CompTIA Offers Converged IT Certification
With a growing need for IT professionals with experience and skills related to converged voice and data solutions, CompTIA is launching a new convergence technology professional certification in collaboration with Certification Partners. The adoption of converged communications technology is creating a skills gap that makes it difficult to find skilled converged technology specialists, and the…
-
Skype, Citrix Partner on Web and Audio Conferencing
Skype and Citrix are combining forces on Web and audio conferencing, Skype’s vice president and general manager David Gurlé announced in his keynote address at the Enterprise Connect 2011 conference in Orlando, Fla. The partnership expands the Skype for Business desktop experience by providing meeting and collaboration features for businesses of all sizes. The platform…
