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  • Salesforce.com Acquires Facebook Filter Radian6

    Salesforce.com March 30 agreed to purchase Radian6 for $276 million in cash and $50 million in stock, giving the enterprise application provider a credible social media management tool. Radian6 analysis widgets and reporting tools help businesses monitor and filter social media conversations generated on Facebook, Twitter, LinkedIn, blogs and other social media Websites. The idea…

  • Gartner: iPads, Tablets To Boost IT Spending

    The Apple iPad and the media-tablet market it has given rise to continue to affect the larger tech world. Market research firm Gartner, since deciding to add media tablets to its worldwide IT spending projections, has raised its outlook for 2011. The firm now expects IT spending in 2011 to reach $3.6 trillion—a 5.6 percent…

  • Tablets Could Be Temporary Trend: Microsoft Exec

    At least one Microsoft executive seems unconvinced that tablets are much more than a passing fad. “Mobile is something that you want to use while you’re moving, and portable is something that you move and then use,” Craig Mundie, Microsoft’s chief research and strategy officer, reportedly told the audience at a lunch in Sydney. “These…

  • CSC Gets $59 Million NASA Contract Extension

    NASA said March 30 that it has decided to enact a third one-year option on a contract with Computer Sciences Corp. to provide supercomputing support services at NASA’s Ames Research Center at Moffett Federal Airfield in Mountain View, Calif. The option is valued at approximately $58.6 million, the aeronautics agency said. The option exercised on…

  • Creating Five-Star Customer Service

    By John Hlavac Every customer moment does count. Incredible customer service is a two-way street.  Your customers want and need you as much as you want and need them.  Get the facts! Learn what solution is truly critical for each customer and confirm that you can deliver the specific solution that meets their immediate needs.…

  • The State of Enterprise Architecture

    The State of Enterprise Architecture Forrester reported that only 40 percent of respondents claimed EA’s governance structure as matching IT’s structure No Title EA primarily reports to:CIO (42 percent)Head of technology planning/strategy/governance (20 percent)CTO (15 percent) No Title 35 percent of EA professionals believe corporate management and line of business leaders are unaware of their…

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