Recent Articles
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Salesforce Adds Help Desk with Assistly Buy
Salesforce.com leader Marc Benioff has announced that his company is "doubling down" on its Salesforce Service Cloud portfolio by spending $50 million to buy Assistly, an instant customer-service help desk built for the cloud. "(It puts) us at the heart of the new trend of customer service help desk applications that have instant sign up…
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Job Creation the Biggest Challenge for Small Businesses
Despite the recent economic turbulence and a survey that shows 61 percent of small business owners aren’t optimistic about the economic outlook, new data shows a 27 percent increase in new business activity in the second quarter of 2011 versus the same quarter last year. The findings are part of the first Manta SMB Wellness…
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Dell Launches Revamped PartnerDirect 2.0 Program
Technology giant Dell expanded its commitment to providing customers with a portfolio of solutions to help meet the needs of the rapidly changing IT environment, including data management, desktop virtualization, endpoint security and other initiatives that require a combination of end-user devices and complementary services, software and solutions, as well as introducing a revamped version…
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Software Sales Sparks Upbeat Earnings Report From Oracle
Oracle, led by its steady software sales, turned in an upbeat earnings report Sept. 20, showing gross and net income up for the most recent sales quarter. The database, middleware and data center hardware company reported that its fiscal first-quarter 2012 total revenues were up 12 percent to $8.4 billion over the same period a…
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Verizon to Sell HTC Rhyme ‘Gingerbread’ Phone
Verizon Wireless (NYSE:VZW) will begin selling the HTC Rhyme, a 3G smartphone based on Google’s (NASDAQ:GOOG) Android 2.3 "Gingerbread" operating system Sept. 29 for $199.99 on contract. With its plum color and special "charm" alert device (see it on The Verge blog), the Rhyme is targeted toward female customers, HTC executives indicated at a launch…
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SAP to Buy Crossgate Enterprise Data Exchange Service
SAP plans to buy out Crossgate, a business-to-business electronic data exchange service that allows trading partners to securely transmit critical business information, including production orders, specifications and invoices. Financial terms of the deal were not disclosed. Crossgate, which was founded in 2001 and is based in Munich, Germany, allows enterprises to set up dedicated secure data…