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Recent Articles

  • How Mobile Computing Enables the Channel to Transform the Enterprise

    Most customers are not particularly enthralled with the software they rely on every day to drive their business. For the most part, they have been making the best of a bad situation. The application they rely on was designed to serve the needs of a broad swath of potential customers, which is to say it…

  • The SMB Conundrum in the Channel

    It used to be that the small-to-medium (SMB) market was a place the channel sold products and technologies that had matured to a point where they could be safely deployed by organizations that didn’t have much IT expertise. But in recent years it’s becoming clear that there are different classes of SMB organizations and that…

  • The Selling of IT Simplicity

    It seems like everywhere anyone turns these days IT is getting more complex to manage. The question that begs then is whether there will soon be some sort of backlash against IT products that are overly complex. And if so, is this a trend that solution providers could capitalize on. Certainly part of the interest…

  • Rising to the Cloud Application Management Challenge

    By now solution providers have noticed that adoption of Google Apps in business environments has become quite substantial. While that might not thrill many folks in the channel given the margins involved in selling Google Apps compared to Microsoft Office, the fact remains that applications of all types are moving into the cloud. But accessing…

  • The Future of IT Services

    Historically providing IT services has always been a business where the cost of labor was fairly high. But as IT continues to evolve it’s apparent that as the devices become more instrumented the easier it’s becoming to automate the IT services process. The latest case in point is Nexsan, a provider of storage systems that…

  • Playing the IT Services Name Game

    There’s a lot of money to be made in providing IT services provided your organization has the wherewithal to invest in hiring the people that have the skills required to deliver them. For that reason many solution providers have opted to simply resell services provided by vendors, even though that tends to detract from the…

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