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  • Software Integrates Cisco VOIP with Microsoft CRM

    Cisco on Monday announced the release of the Cisco CRM Communications Connector for Microsoft Business Solutions CRM. This new software program, which is available at no cost to qualified Cisco Systems Inc. channel partners, integrates Cisco IP Communications—Cisco’s suite of VOIP (voice over IP) technologies—with Microsoft CRM. Its target audience is SMBs (small and midsized…

  • Channel Tapped to Jump-Start Home VOIP

    Voice over IP has been a slow starter in the residential/small office market. “The VOIP-in-the-home market hasn’t been much of a business,” acknowledged Dan Schwab, vice president of marketing at D&H Distributing Co. Inc. He said VOIP primarily has gained traction among large enterprises with the appropriate infrastructure to roll out the technology. Click here…

  • When VOIP Projects Slip

    When VOIP vendors and service providers land contracts with big-name enterprises, their marketing departments push hard to get customer clearance to announce the win. Clearance obtained, they kick their keyboards into high gear, issuing news releases. When those same contracts suffer untimely termination, it takes someone with fine hearing and an unusually long industry memory…

  • Microsoft Devising Tech Support Program To Battle Linux

    NEW YORK—Microsoft Corp. is quietly working on a new initiative, internally code-named Mission Critical Microsoft, to help fight the rising specter of Linux running on enterprise mainframes. “Mission Critical Microsoft is an internal initiative, but it will probably result in a new program announcement from Microsoft within the next year,” Paul Corriveau, group product manager…

  • Bugs, Exploits Dog XP SP2

    Microsoft Corp. has issued a hotfix for Windows XP Service Pack 2 to solve a problem about which many users have complained: programs that attempt to connect to loopback addresses other than 127.0.0.1 get error messages. The problem—one of several that have appeared in the newly released SP 2—has been reported by many VPN users…

  • Oracle to Patch on Monthly Schedule

    Oracle has broken the silence surrounding its failure to release patches for multiple security flaws, confirming to eWEEK.com that the release delay is caused by the fact that the company is heading to a monthly patch rollup model, as many had suspected. “Oracle [Corp.] is moving to a monthly patch rollup model because we believe…

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