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  • SMBs Basking in IT Industry Attention

    IT companies frequently talk as if the small and midsize business market they are all competing to serve is some newly discovered continent that is theirs to conquer. But the fact is that companies like IBM, Hewlett-Packard, Sun Microsystems, Computer Associates, Microsoft, Oracle, SAP and a host of others have been selling hardware or software…

  • Patch Management: Stop Killing the Database to Save It

    With all the recent public disclosures of data-privacy breaches, the spotlight is shining brightly on database security. Databases are clearly under direct attack from hackers on an ever-increasing basis. To paraphrase a famous exchange, “Why do you hack into databases?” “Because that’s where the data is!” In recent years we have seen an increasing number…

  • The Wizard Behind SAP’s Channel Curtain

    Imagine a world of cooperation instead of cutthroat competition. Imagine a world where your vendor partner provides you with all of the marketing, training, certification and SDKs to enable you to properly represent, sell, deploy and customize the software platform you are selling and building solutions around. And imagine a world where end-user customer satisfaction…

  • The Caribbean Needs IT Providers

    The global reach of the IT service sector has left few geographic markets untouched. But officials at Satyam Computer Services Ltd. believe they have hit upon one: the Caribbean islands. Satyam, which operates in 46 countries, including the Caribbean region, co-sponsored a business technology conference in Port of Spain, the capital of Trinidad and Tobago…

  • Cellular Offers a Rich Integration Opportunity

    Need a phone in Japan? The Vodafone counter at Tokyo Narita airport will sell you a phone with a prepaid card for around a hundred dollars, less of a hassle than rental. Even though it’s an outdated, cheap model, my new flip phone is the tiniest I’ve ever owned, with front and back color screens…

  • Oracle-on-Microsoft Shops Face Double Patching Delight

    Patching systems is always painful, but Tuesday’s scenario of two major cumulative patch sets on the same day—from Oracle and Microsoft—is downright sadistic. When will this patching madness end? Not soon. Although there’s a concerted effort on the part of ISVs to develop more secure code, analysts predict that it will take generations before this…

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