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  • Microsoft Needs to Prove Reliability of CRM 3.0

    With the release of Dynamics CRM 3.0, it’s clear that Microsoft is determined to become a major player in the customer relationship management software sector. It also appears that CRM 3.0 is destined to become a leading contender in the field, at least in the small and midsize markets, if only because Microsoft already has…

  • AMD, IBM Tout Chip Performance Gains

    Advanced Micro Devices Inc. and IBM are intentionally introducing strain into their chip-making partnership. The two companies on Tuesday detailed some of their work in developing new chip manufacturing techniques that will boost transistor performance, yet help limit power consumption, in chips with circuits knitted together at the 65-nanometer level and below. The revelations, which…

  • N-able Expects Velocity to Speed VARs to MSP Model

    N-able Technologies Inc. is beefing up its channel support infrastructure and giving partners more choices in how to deliver managed services to customers. The Ottawa-based managed services platform provider is positioning itself as the engine that is driving a deep transformation in the IT channel, company executives told The Channel Insider this week. With that…

  • Partners Expect CRM 3.0 to Spur Adoption, Migration

    Microsoft Corp.’s Dynamics CRM 3.0 has the potential to usher in a rush of business for VARs, ISVs and systems integrators as end users accept the opportunity to adopt CRM technology or migrate from their current systems to a new standard bearer, Microsoft and its partners said. The latest release from the software giant is…

  • Is OpenXML for Real?

    I was pretty impressed when, just before Thanksgiving, I came across a Financial Times article reporting that Microsoft was pledging to open up the specifications for its Office file formats, although those specs wouldn’t be available for 18 months or so. That story wasn’t quite right, but, in the Financial Times’ reporter’s defense, neither was…

  • IBM’s Autonomics Cut Corners, Cash from IT Budgets

    The latest product line out of IBM’s Tivoli division is designed to bring self managing IT to the business masses, freeing resources and cash for use elsewhere in the channel, IBM executives said. Three new Tivoli software packages, released this week, are designed to automatically identify and respond to situations defined by the user. IBM…

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