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  • Apple Software to Manage Corporate Macs Near and Far

    Apple Computer is offering to help manage corporate Macs. The computer maker on April 11 rolled out Remote Desktop Control 3, which includes provisions for installing several types of software, tracking hardware assets and health and even providing remote assistance to end users for IT departments who aim to streamline the administration of Mac fleets.…

  • Computer Sciences to Restructure

    Computer Sciences Corp. announced that it will undergo major internal restructuring over the next year, even as the company’s directors consider potential buyout offers from Wall Street. CSC Chairman Van Honeycutt detailed the plans in a statement, saying that the restructuring program will be aimed squarely at streamlining the IT services giant’s worldwide operations, and…

  • Symantec Overhauls Channel Program

    After completing the acquisition of backup vendor Veritas Software, security vendor Symantec found itself with 20 channel programs to manage 60,000 channel partners in 37 countries. Something had to change. In March, the vendor launched a channel initiative that converged those 20 programs into a single plan that recognizes partner value in addition to how…

  • Mastering Marketing

    Most solution providers don’t put a lot of credence in marketing mostly because they regard it as a dark art where measuring precious capital investments is at best difficult and at worst impossible. As a result, solution provider executives tend to prefer to invest in more tangible efforts to drive revenues, such as salespeople who…

  • Watchfire Offers Web Security as a Service

    Betting that security applications will follow in the footsteps of CRM tools and similar technologies, Web site testing specialist Watchfire is launching a hosted version of its software. The company contends that its new offering, AppScan OnDemand, delivers all of the same functionality as its traditional on-site applications, via the software-as-a-service model. Just as Salesforce.com…

  • Salesforce.com Suffers Additional Outages

    Salesforce.com, which provides on-demand customer relationship management software, suffered another service outage April 6—one that lasted a good portion of the day, according to users who have contacted eWEEK. The outage began shortly after 8 a.m. PDT on April 6 and continued sporadically throughout the day, leaving users unable to access their Salesforce.com applications for…

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