Recent Articles
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The Elusive True Multichannel Retailer
While walking the aisles and hitting the parties at the National Retail Federation annual show in New York this week, I did what I normally do, which is to beg CIOs to tell their thoughts and observations. I tried to hit as many of the most important topics as possible before the CIOs extracted themselves…
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A Peek into the Retail Storefront of Tomorrow
NEW YORK—The retail technology world is in transition, and nowhere is that as clear as at the industry’s largest gathering, the National Retail Federation’s tradeshow and conference here. There are primarily two transitions taking place. The first is an in-store transition, from a world where technology was virtually all behind the scenes as far as…
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Survey: Odds Are, You’re Working for a White Guy
Few U.S. workers report to either women or minorities, according to a survey released Jan. 17 by Hudson, a New York provider of recruitment services. More than three-quarters (76 percent) of U.S. workers report to a Caucasian boss, according to the result of the national poll of nearly 5,000 workers. Just one-third (34 percent) reported…
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VARs Look Homeward for New Revenue Opportunity
Year after year, HDTV sales spike in the week before the Super Bowl as consumers buy the big screens and invite friends and family over to watch the game. But what do you do when you hook up the new screen and it doesn’t work? What if you hook it up and there is no…
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Barking Up the Wrong Tree
I’m a dog person, and throughout my entire life, it’s been mutts—from the dogs my family had when I was a kid to the two dogs that are now part of my family. Which has been just fine by me. Now, I understand the arguments that proponents of purebred dogs typically put forth: that there…
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Counting the Ways
Is any manager-ial platitude more often repeated, and less often observed, than “What’s measured is what matters”? Before you count another line of code written, another percentage point of server uptime or another dollar of infrastructure capital spending, I ask you to spend some time counting the various ways that you measure the efforts you…
