Recent Articles
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Top Channel Partner New Year’s Resolutions
“Always innovate” was one of the first big lessons a friend from IBM taught me way back in the 1980s. IBM had just announced the Dealer Service Option, the company’s service contract for the IBM PC line of business. At the time, I was working at The Computer Factory and I asked my IBM Channel…
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How Open APIs Could Change Communications Services
As a class of technologies, communications software offered a lot of promise, but the complexities associated with deploying these products on-premise tended to limit adoption. With the rise of the cloud, however, it’s now possible to routinely invoke communications software as a service. Less clear now is whether those services will be primarily invoked via…
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2016 IT Channel Outlook: Optimism and Obstacles
As far as the 2016 IT channel business outlook is concerned, the coming year is starting to look like the usual best and worst of times for the channel. On one hand, there are more emerging technologies beginning to find mainstream acceptance than in any time in recent memory. This bodes well for mobile and…
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NetApp-SolidFire Deal to Drive All-Flash DCs
As is often the case when there is a major technology disruption, incumbent vendors often wind up paying a premium to acquire rival organizations that are making inroads into their core markets. NetApp’s $870 million planned acquisition of SolidFire, a provider of all-flash arrays and associated management software, is no exception. NetApp CEO George Kurian…
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Avnet Expands Its HPE Portfolio
Avnet Expands Its Hewlett Packard Enterprise Portfolio Aiming to offer a one-stop shop for its Hewlett Packard Enterprise (HPE) partners in the United States, Avnet is now stocking select build-to-order (BTO) servers from HPE. This will give partners more sales opportunities, increased outbound sales efforts, and the ability to leverage Avnet’s BTO, configure-to-order (CTO) capabilities…
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Slow Response to Incidents Points to Poor Planning
Incident response Slow Response to Incidents Points to Poor Planning Channel providers need to beef up their communications portfolios to help their customers quickly resolve major IT incidents to reduce business disruptions. Incident Classification 81% of respondents said length of outage is a leading factor in determining a major IT incident. Other key factors include…
