Recent Articles
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Cisco Capital Partners for SMB Funding in United Arab Emirates
Cisco Capital and Standard Chartered Bank are offering a new financing program for SMBs in the United Arab Emirates. Under the program small and midsize customers can get loans underwritten by Standard Chartered to purchase Cisco technology solutions. The networking company already offers similar financing deals in other geographies. The program is available through Cisco…
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Automation Wisens Partners
ConnectWise’s latest addition to its business automation software addresses two important challenges in the IT channel—improving partnerships between solution providers and running a business better. Tampa-based ConnectWise is the maker of ConnectWisePSA, a business automation tool built for solution providers to track projects, customers and business in general. The company has added a partnering component…
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Atlantic Sails on Satisfaction
Every product that Atlantic Tomorrow’s Office ships carries the solution provider’s Seal of Satisfaction, guaranteeing the customer certain levels of service. The seal’s language assures the customer a technician will be on-site within 4 hours of a call for support. If a technician fails to show within 8 hours, Atlantic promises to credit the customer’s…
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The Lure of Services Automation
I have written here and elsewhere about the desirability of services as a high-margin alternative to product sales for VARs that are seeking to increase revenues in the face of product commoditization. I have also gotten some pushback. One criticism, in particular, is that I totally disregard the cost of delivering service. Several correspondents have…
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Virtual Apps Go to Ex-stream
By now you have no doubt heard about virtualization. VARs can extend this concept further with a new twist called virtual application streaming. The idea is simple: Send all the bits that are needed for running one application to a user’s desktop at the moment they are needed, similar to how a video or music…
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VAR to VAR
It takes a solution provider to know a solution provider, so it’s no wonder that one of the newer trends in the IT channel involves providers launching products and services that they are marketing to peers and competitors. Driven by declining profit margins, distrust of some manufacturers and the goal to address client IT needs…
