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11 in 3

The ratio of solution providers that say the IT talent shortage is a serious or critical issue affecting their ability to do business.

245%

Percentage of solution providers that say competing low-wage, offshore IT services are hampering their ability to pay for high-priced domestic IT talent.

368%

Percentage of solution providers that say they can’t find the right type of IT talent to fill their and their customers’ needs.

431%

Percentage of solution providers that say they lose business because they can’t hire enough of the right sales and account management talent.

539%

Percentage of solution providers that say the lack of good IT talent is increasing the cost of their professional services.

634%

Percentage of solution providers that say their business performance would improve by 25 percent or more if their IT and sales talent issues were resolved.

7Top Challenges in Solving Talent Needs

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81 in 5

Ratio of solution providers that say their sales turnover rate is greater than 36 percent annually. Second highest turnover rate: technical services.

9How solution providers are working around technology talent shortage (top 5)

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10How solution providers are resolving sales talent shortages (top 5)

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1158%

Percentage of solution providers that say the best way to filling their IT sales and tech staffing gaps is to develop talent internally. Second best source: competitive hires from other solution providers (45%).

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